Jessica J. Proano

aduvld@r.postjobfree.com

** ******* ******, ********* ** South Orange NJ 07079

Education Saint Peter’s University, (Formally Saint Peter’s College) Jersey City, NJ

Master of Arts, Education, August 2008

Concentration: Administration and Supervision

Saint Peter’s University, (Formally Saint Peter’s College) Jersey City, NJ

Bachelor of Arts, English, May 2006

Experience

Seton Hall University- Office of Housing and Residence Life, South Orange, NJ

04/2020- Current Director, Housing and Residence Life

●Responsible for hiring, training, program evaluation, and supervision of 10 professional staff members.

●Assists in the development and enforcement of policies and regulations developed by the University and the Office of Resident Life.

●Collaborates with Facilities Engineering for major renovation projects in residences.

●Work with Public Safety to maintain safety in the residence halls.

●Assists with the COVID-19 Response for students who require quarantine/isolation housing.

●Participates in and coordinates emergency response duty rotation.

●Manages and liaisons with third party vendors on behalf of department.

●Coordinate a residential curriculum along with the Assistant Director for Residential Education and Student Development.

●Supports and coordinates with Disability Support Services to ensure that appropriate accommodations are made for students who require them.

●Schedules and plans large scale events

01/19-04/2020 Associate Director, Residential Education, and Student Development

●Responsible for the supervision of 3 professional staff members.

●Responsible for the programmatic efforts of Housing Residence Life, including all leadership positions within the department.

●Served as a Skills 1104 College Study Skills professor.

●Served as an academic coach for three students who were performing poorly in academics.

●Lead the department’s transition to a new housing software.

01/15-12/2019 Instructor, Skills 1104 College Study Skills

08/14-2019 Assistant Director, First Year Experience, Housing and Residence Life

●Supervise and develop 5 professional staff members.

●Plan and execute the 1st 56 Days retention programming model.

●Mentored the supervision of two first-year residence halls.

●Act as a hearing officer for mid-level judicial hearings.

●Oversee the supervision of 6 tutors-in-residence.

●Assist with the planning of large-scale tutoring events (i.e. SHU-Tut-topia, Tutor Training Days, ongoing training workshops)

●Plan and facilitate weekly area meetings.

●Collaborate with Freshmen Studies to support first-year students.

●Assist with selection and training of student staff

●Plan end of the year banquet and events, as well as alcohol and other drug education incentives.

●Supervised the summer orientation housing process.

●Upgraded the GPA requirement meeting process to an online, more streamlined process.

03/11- 08/14 Residence Hall Director, Boland Hall

●Supervised two full-time professional staff members.

●Oversaw a traditional first-year building that houses roughly 700 first-year students.

●Assisted with the planning of end-of-the-year events and banquets.

●Contributed to the planning of the “First 56 Days” programming.

●Assisted with the planning of resident assistant training.

●Oversaw the supervision of 19 resident assistants and 4 tutors-in-residence, while directly supervising 4-6 resident assistants.

●Coordinated and support the programming efforts of 19 resident assistants.

●Fostered a community in which all residents can learn and develop safely.

●Mediated escalated roommate conflicts.

●Managed a building budget for a residence hall, including programming and student staff payroll.

●Conducted intervention meetings with academically at-risk residential students.

●Served in an on-call duty rotation for emergency response for 2,000 residential student population.

●Facilitated and plan weekly staff meetings.

●Collaborated with student staff members to plan and develop building-wide programming and in-service staff meetings.

●Acted as a hearing officer for lower to mid-level judicial hearings.

●Completed and maintained quarterly and annual reports of the building.

●Oversaw facilities and housekeeping of building while maintaining relationships with those departments.

●Completed and maintain a weekly occupancy and billing report.

Committee Work and Work-shop Facilitation

“Spirituality and Leadership”-MAGIS Leadership Presentation- Saint Peter’s University (Formally Saint Peter’s College) - 2009

“Time for Time”-Resident Assistant Training, Saint Peter’s University (Formally Saint Peter’s College)

“Duty Procedures”- Resident Assistant Training, Saint Peter’s University (Formally Saint Peter’s College) and Seton Hall University

“Student Development and Customer Service” MACUHO, November 2012

“Conflict Mediation 101”-Student Leadership Conference, Seton Hall University 2014

“Roommate Mediation”-Resident Assistant Training, Seton Hall University

“Fire Safety Procedure”- Resident Assistant Training, Seton Hall University

“Accountability: It’s Starts and Ends With You” Student Leadership Conference, Seton Hall University 2016

“Playing the Defense: Giving the Hard No” NJOCRE, August 2016

“It’s not Always Almond Joy: Giving the Hard No” MACUHO, November 2016

“Teaching Them to Fish- Helping Students Navigate a New Housing Software” MACUHO, November 2019

Leadership Council Member, MACUHO 2021-2022

Other Activities

2013 Advisor, Alpha Chi Rho at Seton Hall University

2011 Advisor, National Residence Hall Honorary at Seton Hall University

2011 Advisor, Boland Hall Council at Seton Hall University

2009 Advisor, Class of 2012 at Saint Peter’s University (formally Saint Peter’s College)

2009 Member, ACPA (College Student Educators International)

2008 Member, NASPA (Student Affairs Administrators in Higher Education

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