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Service Representative Administrative Assistant

Location:
Hilton, NY
Posted:
January 23, 2023

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Resume:

CURRICULUM VITAE

Gina Barkley

*** ******* ****

Hilton, NY 14468

Phone: 585-***-****

Email: aduvil@r.postjobfree.com

Facebook: Prof-Barkley/596************

LinkedIn: www.linkedin.com/in/ginabarkley/

Statement of Teaching Philosophy

I am an avid, lifelong learner and have worked with several teachers that have inspired and motivated me to pursue a career in education. Competent and empowered educators care for each of their students as individuals and in their goals. Educators learn, listen, plan and implement steps to help students reach their objectives. I implement a student-centered style in my classroom; involving the student in their learning to give them practice and experience in critical thinking and problem solving skill development. Asking open-ended questions to exemplify how to think critically and develop problem solving techniques contributes to student success in all academic subjects extending to their personal and professional goals. Relating a topic and discussing it with familiar aspects of a student’s everyday life and culture allows them to understand academic text materials in real-life application. As an educator, students will see my enthusiasm for the subjects that I teach in my responses, feedback, and regular presence. My interest in learning opportunities is visible in educational techniques I employ to maintain the highest quality experience for the learner. As a profession, education is constantly evolving and good instructors are fluid. We embrace change that aids in the teaching and learning process. Developing an online culture within my course by contributing as a respectful, positive, and active role model students are encouraged to mirror the instructor. Encouraging the students to communicate with one another and my sharing personal interests in examples assists the students in becoming part of the course culture, not just a student logging in to post their necessary assignments. Students know how important they are to me because they experience fast, accurate responses, thorough feedback, and my online presence in the course discussions and messages. Student-centered teaching helps maintain the focus of adult learners by combining real world application with theory, effective questions, appropriate level learning activities, and pertinent feedback at the same time, the learners stay engaged with the content. An instructor exemplifies a positive role model in the classroom and community. Encouraging comments and optimistic feedback promotes self-esteem and encourages the students to participate and replicate the behaviors necessary to succeed in my courses. Personal Attributes

Dedicated instructor with professional training and career counseling experience. Detail oriented professional with extensive experience providing security and office support, with a strong desire to apply this commitment and dedication to education. Excellent leadership and organizational skills, with the ability to effectively manage internal team members.

Highly developed communication and interpersonal skills, with an emphasis on effectively managing customer needs and expectations.

Expertise in psychology, with the desire and knowledge to share my experiences with students. Teaching and Professional Education Experience

Bryant and Stratton College July 2017-April 2018

Hilton, New York

Classroom: Psychology 101

Curriculum: The Evolution of Psychology, The Research of Psychology, Biological Bases of Behavior, Sensation and Perception, Variations in Consciousness, Learning Through Conditioning, Human Memory, Cognition and Intelligence, Motivation and Emotion, Human Development Across the Lifespan, Personality: Theory, Research, and Assessment, Social Behavior, Stress, Coping and Health, Psychological Disorders, Treatment of Psychological Disorders Responsible for grading papers, online discussion posts and midterm and final exams. Saint Leo the Great Catholic Church September 2005 - May 2008 Hilton, New York

Classroom: ages 3-5 years

Curriculum examples include: Creation, Child of God, Christian Prayers and Learning to Pray, The Holy Trinity, The Creed, Celebrating Sacraments, Ten Commandments, Jesus and the Church, God’s Family.

Classroom: Third Grade

Curriculum: The Catholic Church, Mass, Profession of the Creed, Professions of Faith, Life in Christ, The Church, History, and Saints, Vocation, Stewardship, Liturgical Education: The Eucharist and the Seven Sacraments, and Moral Formation.

United States Navy Reserves August 2000 – July 2008 Rochester, NY

Training Department Coordinator October 2000 - February 2004 Presented training sessions for the Navy Reserves and assisted others as the Training Coordinator. Security Program Regulations, Maintenance and Materials Management, Operational Reports, Equal Opportunity, Sexual Harassment, Anti-Terrorism, Leadership, Finances, Writing and Planning for Evaluations, and Administration

Completed Career Counseling training for the United States Navy, met with individuals to help guide them to achieve their educational and career goals. Professional Positions

Securitas Security January 2004 – March 2007

Gates, NY

Security Officer March 2004 – March 2007

Constant contact with 3 guards, supervisor, and 2 maintenance personnel. Acted as in-house 911 first responder for Medical, Chemical, and Fire emergencies. Monitored 12 video cameras.

Approved and gave access to plant personnel as required. Responsible for all incoming calls.

Responsible for accurate Daily Activity Reports.

Checked all vehicles for security and safety incoming to plant property. Issued plant pass to all drivers making deliveries to plant. Responsible for Praxair Tank checks.

Issued HotWorks Permits for all welding and grinding on plant property. Responsible for bolt cuts and unlocks as requested by client. Reviewed Plant Rules and Regulations with all visitors and new hires. Site Director January 2004 – March 2005

Responsible for customer relations and needs of client. Created 24 hour guard schedule for two guards at all times. Responsible for training, updating, interviewing, managing, and motivating security officers. Responsible for personnel files, discrepancy reports, and referral forms. On-call 24/7 for emergencies; responsible for post inspections on off-hours to maintain quality security services.

Responsible for bi-weekly payroll reports for 9 guards. Secured premises and personnel by patrolling property; monitoring surveillance equipment; in- specting buildings, equipment, and access points; permitting entry; using closed-circuit monitoring or alarm systems.

Answered alarms and investigates disturbances; monitored and authorized entrance and depar- ture of persons to guard against theft and maintain security of premises. Completed reports by recording observations, information, occurrences, and surveillance activi- ties.

Inspected and adjusted security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering or malfunction. Regulated and monitored building systems.

ADT Security Services September 2002 – March 2004

Guard Dispatcher, West Henrietta, NY

Prioritized guard tickets, dispatched police and client’s key holders upon request of guards. Contacts Guard supervisor as needed.

Dispatched six guards in Manhattan, one in: the Bronx, and White Plains area via two-way radios, cellular, and land-lines.

Verified guard arrived and reset panels and left property properly armed. Notified client’s key holder and requested response for Completed service tickets for keys and technician services for all alarm systems. Responsible for upholding requirements for UL Certified fire dispatches for the United States. Responded to overflow calls during busy periods for technician and customer service calls. Trained new staff and guards.

Emergency Technician Dispatcher

Responsible for contacting on-call technician and creating work orders to schedule emergency repairs for customers.

Received high volume customer telephone calls to obtain information on specific problem, type of equipment, model and availability.

Answered general questions from customers about equipment and service, emergency trou- bleshooting.

Consistently followed up with calling technician on-call. Customer Service Representative

Scheduled service calls with technicians; scheduled installation with customers. Rescheduled service calls based on newly posted parts receipts, and coordinated installation with equipment coordinators, technicians, and customers. Determined which calls require troubleshooting, based on predetermined call type selection. Participated in special projects and performs other duties as required. Military Experience

United States Navy Reserves August 2000 – July 2008 Rochester, NY

Administrative Assistant for Unit Commander February 2004 – July 2008 Executive Officer, Lieutenant Commander and Enlisted Chiefs Responsible for internal and external communications, letters, appointments, and reservations. Reviewed and input 108 evaluations bi-annually.

Served as administrative coordinator for team of 5 shipmates. Assisted with scheduling, meetings, training and reviewed evaluations Provided individual guidance and counseling about rights and benefits, career path options, pro- motion requirements, and educational opportunities. Interviewed personnel and administered tests as needed. Prepared subpoenas and powers of attorney, processed appeals and investigated claims, sched- uling courtrooms, and notified people involved.

Scheduled and issued inspections and work orders, and maintains logbooks and associated records.

Operated personal computers, word processors, duplicating machines, audio-recording devices, and other office equipment.

Maintained personnel, legal and administrative records; wrote official letters, produced reports and correspondence; and provided clerical assistance. Cryptology Technician, Second Class Petty Officer October 2005 – July 2008 Conducted 10 recruitment interviews 100% signed paperwork and completed min of 2 years service.

Obtained and maintained Top Secret Security Clearance. Served as the New York State Naval Militia Representative. Operated, collected and analyzed consoles on surface, subsurface, and airborne platforms, as well as at shore command.

Provided electronic intelligence support to commands throughout the world. Tracked surface and airborne targets of interest to determine defensive maneuvers and tactics in case of attack;

Operated state-of-the art electronic receivers, signal modifiers, digital recording devices and as- sociated peripherals in collection of airborne, shipborne, and land-based radar signals; operating electronic detection and deception systems;

Performed in-depth technical analysis of radar signals/systems to produce technical reports and briefs for operational facilities worldwide; created and maintained technical databases used by local and national level agencies.

Created and maintained technical databases used by local and national level agencies. Routinely worked with classified information and technical material in support of national security Electronics Warfare Technician, Seaman-Second Class Petty Officer August 2000 – October 2005 Training Coordinator October 2000- February 2004

Coordinated USNR regulated annual training, training records, and qualifications in Unit for 110 enlisted sailors.

Completed Career Counseling training.

Served as Career Counselor for individual sailors by appointment. Assisted with annual training schedule and assigned teams. Completed individual training and group training to Training Department and Unit. Formal Education

MS, Psychology 2014

University of Phoenix, Phoenix, AZ

BA, Social Science 2009

Ashford University, Clinton, IA

Business and Technical Training and Certifications State of Arizona Department of Public Safety 2010 – 2017 Level One Fingerprint Clearance Card

Career Counseling Training 2000

United States Navy

Statistical Process Control 1993

Edison Technical and Operational

Memberships and Affiliations

Member

American Psychological Association 2012-Present

Community Service and Leadership

Girl Scouts of Western New York 2014 – 2016

Troup Leader

Adult Education/Development

Mentor 2014 – Present

SmartMentor.org

Literacy Volunteer 2013 – 2017

Quest Elementary School

Professional and Scholarly Presentations

Presented on the following topics:

Security Program Regulations

Maintenance and Materials Management

Operational Reports

Equal Opportunity

Sexual Harassment

Anti-Terrorism

Leadership

Finances

Writing and Planning for Evaluations

Administration

Phineas Gage: The Accident, Recovery, and the Future of Professional Psychology The History of Cognitive Psychology

Individual Differences: Learning and Memory

African American Characteristics

Gender and Personality

Toy Reviews

Assessment in the Workplace

Effects of Drug Abuse MDMA/Ecstasy

Historical Case Study of Michael J. Fox

Organizational Culture in the Workplace

Memory Article Analysis

APA Reference Pages

Criminal Justice

Highly Competent Subject Areas

Software:

MS Office

MS Word

MS Excel

MS PowerPoint

WordPerfect

Learning Management Systems:

Angel

Blackboard

Proprietary Learning Management Systems

Subject Matter Expert:

Psychology

Communications

Communication Skills for Graduates

Statistics

Measurements and Statistics

Lifespan Development

Personality Theories

Abnormal Psychology

Advanced Abnormal Psychology

Research Methodology

Multi-Cultural Psychology

Professional Psychology

Psychology Learning

Social Psychology

Cognitive Psychology

Organizational Psychology

Physiological Psychology

Philosophy

Religion

Culture

Time Management

Learning and Study Strategies

References

Stuart Harris

MiraCell, Inc.

CEO of MiraCell Inc.

Navy: LCDR, USN, retired

aduvil@r.postjobfree.com

801-***-****

Adriana Sakura-Palmer

Co-Owner of Hyperwave Marketing

aduvil@r.postjobfree.com

585-***-****

Ronald Tucker

Retired

aduvil@r.postjobfree.com

585-***-****



Contact this candidate