Nicholas Trolson

*** ***** **** ******, **** I, Layton, Utah 84041 801-***-**** aduvig@r.postjobfree.com PROFILE Self-motivated commission based self-starter with proven ability to over achieve sales and collections goals while delivering excellent customer service. LEADERSHIP PHILOSOPHY Coaching employees sufficiently and accurately to collect full payments and meet required sales goals. Taught employees how to use the company systems to the fullest.

EXPERIENCE Sales Representative III Clearlink Salt Lake City, UT May 2013 - Present

Maintained top sales representative for six consecutive months.

Recognized as employee of the year.

Up-sold 10 home security systems a week.

Motivated team members to strive to hit their weekly sales goals and assisted them in training to help them achieve that goal.

Had phenomenal conversion percentages weekly.

Balance Transfer Manager Discover Card Salt Lake City, UT July 2011- May 2013

Up-sold benefits of utilizing direct payment and economy online billing statement along with credit card protection.

Coached a team of 12 employees on speed and efficiency while contacting customers and collecting the amount due, while delivering outstanding customer service.

Trained new employees on how to efficiently navigate the system to shorten call length while navigating limitless web and computer browsers.

Managed a team that continuously recovered at minimum $500,000.00 monthly. Sales Representative Connected Wireless Salt Lake City, UT June 2002 - July 2011

Played pivotal roles in all aspects of business development, including product development, strategic planning, marketing, sales, operations and client relations.

Continually met sales goals of selling over 100 phones per week.