Jethro Onukogu - Philadelphia, PA ***** aduvgl@r.postjobfree.com +1-908-***-****

WORK EXPERIENCE:

Data Analyst and Case Manager (Administration, Compliance Unit)

Kirkbride Center, Philadelphia Pa. (Hospital and Rehabilitation) - Philadelphia, PA November 2021 to Present

I manage over 600 patient’s information documents and using software tools such as Redcap, Credible, Methasoft, Weblims for urine and serum labs, HCS-eMR, and soon PhilaVax.

I maintain spreadsheets of documents from patients’ charts, tracking documentation on addiction treatment and recovery of patients from admissions to discharge and updating same as required.

I audit various documents per patient used in critical points of care products and services offered to over 600 hundred ( 600) patients through the Center of Excellence (COE) program.

I am responsible for test running a newly developed interactive Behavioral and Health Management information system for the Center of Excellence Database.

I am a part of a team integrating client chart information or data to interact with Redcap in collaboration with the I.T. team, and using the new information management system to enable better uploading, updating, storing and improved reporting of the Center of Excellence program along patient document core data points.

I identify limitations of the new interactive management system on a progressive basis, including timely communication to the Program Director and the information technology team about possible improvements as gaps are detected in the new system’s functionality become obvious.

I manage care documents and enter updates in Redcap on points of continuing care and referrals services. Some of these documents include as Philadelphia fight Community Health Center for HCV (hepatitis C virus) or Ob/Gyn visits, other kinds of Doctor visits, BARC-10, Patient Choice Forms, Narcan use training sheet, Referral forms listing services selected by patients to enable transition from addiction to better post-discharge outcomes, Prescription Drug Monitoring Program (PDMP), Psycho Social Assessment (PSA), Laboratory urine tests at time of admission, and Serum labs. Other documents are Individual notes, History and Physical (H and P), and doctor’s notes.

I ensure monthly follow-up contact made to discharged patients by call, email or letter. I also do field assignments as part of reaching discharged patients.

I track the Covid Log daily from the nursing station and admissions which is reconciled with data from Credible (Web-based EHR for mental/behavioral health) and is tabulated, updated, and submitted on an excel spreadsheet to the to the DOH.

I meet with patients – new and returning on a daily basis, follow up with Medical Records, and update hospital admissions, nursing stations, and therapists on gaps in patient chart completion.

I track compliance of patients’ suicidal ideation and homicidal ideation check-off on each patient’s Psychiatric Admission Note and Nursing Assessment document and updating the relevant spreadsheet.

I achieve at least eighty percent (80%) patience satisfaction survey results for the Compliance unit monthly; surveys are taken from each floor unit of patient recovery at the 3.5 H-Clinically Managed Highest Intensity (level of care referred) facility – clients assessed are in the COE program from methadone inducted patients in detox to discharge.

I receive incident reports on patients leaving without routine discharge or AMA, AWOL, etc. for Compliance unit.

I ensure HIPPA compliance in discharge of duties.

Medical Records Assistant - Merakey - Philadelphia, PA January 2020 to November 2021

I managed patient chart projects covering Philadelphia, Montgomery, Delaware, and Bucks counties.

I prepared patients charts for claims disability benefits eligibility receipts and mailed prepared documents back to requesting legally certified persons or organizations, including faxing relevant parts or pages of patient charts to insurance companies to process such claims.

I updated spreadsheets, entering client data or information into a comprehensive content management system (CMS).

I uploaded and fulfilled requested patients charts to Ontellus, the medical records upload and retrieval company

I had autonomous oversight of unit with minimum supervision

I reorganized and prepared my unit for regulator audits of client files or charts, which occurred from time to time, and impacted on client data for cluster management per county.

Special Education School Liaison/Job Coach - Delta T Group Inc. - Bryn Mawr, PA March 2019 to March 2020

I conducted client team supervision weekly.

As a Job coach – I coordinated, on boarded, and trained 80 staff sent for client site assignments.

I liaised with schools’ administrators to fill staff positions at sites.

I analyzed care plan with client’s care staff when assigned.

I led field assessments, resolved complex problems, created options, and proffered solutions.

I retrieved, reviewed, and reset inactive staff accounts on technology platform, and monitored follow up from the technology office.

I logged in weekly report to supervisors.

I identified problem areas in the use of technology platform and suggested best solutions on a case-by-case basis.

Canvasser - Progressive Organizing Solutions (POS) - Des Moines, IA, October 2016 to November 2016

I traveled to voters polling precincts for voters’ awareness to vote en masse on voting day.

I completed several cluster block neighborhoods in Philadelphia for POS.

I returned high contact numbers in field work to voters’ residences within designated work areas.

I contacted over 400 potential voters.

I educated voters and answered as many questions as a customer desired.

I conveyed feedbacks on contacted voters to vote campaign supervisors using phone location and data tracking/monitoring

I achieved set target ranges in number of voters covered per neighborhood.

My assignment lasted just for period around presidential elections proper.

Administrative / Purchasing Assistant - Continuum Health Alliance, llc - Marlton, NJ, May 2014 to October 2015

I helped and provided hospital staff, patients, and their families/visitors, with site information, directions, and communicated with hospital divisions and maintained patient confidentiality.

I procured, monitored, and maintained the stationery/supplies inventory, upgraded staff order requests as needed, and updated the inventory log immediately.

I was involved with vaccine temperature control business negotiations on behalf of client hospitals and clinics.

I completed clerical tasks, including answering or making phone calls, checked voicemails, sent and replied emails, responded to request for records, and handled health information, maintained or retrieved files (soft and hard copies), processed contract documents, photocopied, printed, sent and received correspondences via fax machine, and checked records and forms for completeness and accuracy and made necessary updates.

I scheduled appointments, and staff meetings, including reserving conference rooms.

I prepared, sent, and received invoices, memos and reports – personal expense, inventory, office key location and work flow, missing vending machine money, spend reports from business partners – including from pharmaceutical companies. Performed courier duties.

I generated flow sheets, managed appropriate requests for facility/building work orders, followed up to ensure completion, kept logs of daily activities of unit and interacted fully as a team with other departments.

Blood Donor Appointment Scheduler - American Red Cross, Penn – Jersey Region - Philadelphia, PA, January 2009 to September 2009

I trained and supervised 4 Blood Unit interns

I handled daily inbound and outbound calls

I actively maintained excellent relations with patients’ and employees

I review patient accounts to ensure accuracy and real time resolution

I performed clerical, word processing, and archiving tasks

I activated and updated donors (that is patients) online accounts, resolved customer queries

Confidentiality about patient donor information was a priority

VOLUNTEER SERVICE – Fox Chase Cancer Center, Central Supply Unit, 333 Cottman Ave, Philadelphia, PA 19111, June – October 2018.

I was Ambassador of Fox Chase Cancer Center (FCCC).

I processed surgical materials.

I participated in Respiratory Screening of Patients organized through the FCCC’s Administrative Quality Management Initiative.

EDUCATION AND TRAININGS:

Certificate in Financial Accounting

EDX - online program by Harvard and MIT - Cambridge - Cambridge, MA

April 2021 - Present.

Certificate in Global Public Health

EDX - online program by Harvard and MIT - Cambridge, MA

January 2021 to February 2021

Certificate in cGMP: Introduction to Good Manufacturing Practice – Clinical

Biopharma Institute - Paramus, NJ

December 2020 to January 2021.

Master of Business Administration in Business Finance

Thomas Jefferson University (East Campus) - Philadelphia, PA

August 2010 to May 2012

Post Graduate Degree in Economics

Imo State University, Owerri, Imo State Nigeria

November 1999 to December 2001

Bachelor of Science in Library and Information Science

Federal Polytechnic, Nekede Owerri, Imo State Nigeria

June 1992 to November 1997.

OTHER TRAININGS:

SAS 9.4 Base Programming SAS Certificate Course Training - Analytics, Business Intelligence and Data Management - IT Training Course in SAS software)

Oduah Technology Institute - Elkins Park, PA

July 2019 to August 2019.

Tuberculosis, Sexually Transmitted Infections And Viral Hepatitis Training - James A. Ealy, MA. EMT. – PA. (RET.), Certified Professional Trainer, 2022.

HIV/AIDS 101: History and Updates – What Case Managers, Counselors, Educators and Substance Abuse Employees/Staff Need to Know

James A. Ealy, MA. EMT. – PA. (RET.), Certified Professional Trainer, September 2022.

Tobacco Cessation: Treating Smoking Addiction In The Rehab & Recovery Age

James A. Ealy, MA. EMT. – PA. (RET.), Certified Professional Trainer, October 2022.

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