Markita Lynn Ray
aduve9@r.postjobfree.com
Customer Support, Computer Repair, Technical knowledge
Problem solving
Teamwork
Leadership skills
Communication
Organizational skills
Motivation and Enthusiasm
Seeking an entry level position with room for advancement
Skills
Excellent communication skills
Exceptional customer service skills
Able to learn and utilize new computer programs quickly
Proficient in Microsoft Office, Word Excel, et al.
Able to work successfully independently or as part of a team
Positive attitude
Reliable
Strong math and analytical skills
Knowledge of power and hand tools
Qualifications
Animal care workers and animal control officers are committed to promote and ensure public health and safety, facilitate responsible pet ownership, humanely and responsibly care for the animals in our care and facilitate effective placement, provide prompt and courteous service to our customers, and provide education and positive enforcement efforts that will engage community members.
Well versed in HIPAA and other privacy concerns in both the private and public sectors
Repair and maintain computers based on customer need
successfully complete all jobs in a timely manner
Build/configure new hardware installing and updating new software packages
Investigate, troubleshoot and diagnose problems
Processed mail Power MHS on paper as well as through electronic billing system
Managed claim letters and faxes to Physicians and/or customers
Claims adjustment and Vertex claims, contacting both providers and customers
Worked on PAC processing claims, using multi-line phones
Documentation of all activity in assigned units for each shift
Coordination of rotating shifts
Creation of inmate schedule
Supervision of both male and female county inmates in custody
Supervision of fellow officer's safety, radio use and emergency response
Experience
Animal Control Officer, SPCA, Visalia, Ca November 2015 – Oct 2016
Computer Repair Technician Self, Tulare County, Ca Job title, 2005 – Present
Sequoia National Park, Office Automation Clerk (Seasonal) 2005-2006
Cigna Healthcare, Correspondence, Adjustment Processor, Visalia, Ca 2000-2005
Tulare County Sheriff’s Department, Detention Officer Bob Wiley, Visalia, Ca, 1997 - 2000
Education
College of the Sequoias, Visalia, Ca 47 units
Psychology Major, Criminology Minor
Business Major, A+ Cert Computer Science
Computer Technology Networking
Training and certifications
American Correctional Association Certificate, 1999-2000
Suicide Prevention in custody
Report Writing
Certified for working with manipulative inmates
Correctional Officer Training
Cigna Health Care, 2000-2005
Certified for Medical Claims billing
Central Provider rFiles, CPF
Power MHS, CIRF, iTrack, iView, iCare
Medical Coding