Regina Goodin

York, SC *****

aduvda@r.postjobfree.com

+1-803-***-****

Work Experience

Quality Information Manager/ICD 10 Coding/ Health Information Manager White Oak Management, Inc. - York, SC

October 2017 to Present

Responsible for data entry and auditing nurse charting. To ensure minimization of med errors. Audit to make sure all current allergies, baseline vitals and current resident pictures are in electronic charts. Maintaining medical coding for all new and current residents are current and accurate and sequenced to the correct insurance.

Maintain medical record charts. Correspond with doctors, nurse practitioners, hospitals and nurses to ensure charts are complete and up to date.

Correspond with in house pharmacy on medications and data entry. Certified Pharmacy Technician

CMC- Enterprise Pharmacy - Charlotte, NC

September 2011 to September 2017

CPhT, IV Room

Responsible for performing daily clean room IV pharmacy duties.

• Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.

• Transfer medication from vials to the appropriate number of sterile, disposable syringes/IV fluid bags, using aseptic techniques.

• Add measured drugs to intravenous solutions under sterile conditions to prepare intravenous (IV) packs under pharmacist supervision.

• Prepare sterile products using sterile products using strict aseptic technique and available equipment and supplies.

• Ensure clean room remains in state of constant cleanliness and order and stocked appropriately.

• Performing environmental monitoring in the clean room.

• Packing and shipping products as needed.

• Prepare sterile products using sterile techniques to send to the lab to obtain Beyond Use Dating (BUD) for sterility and time testing.

• Print daily reports for IV room.

• Correspond with facilities and outlying hospitals about their orders, needs & concerns.

• Compound special items in separate hood (hydroxyurea, prograf, LAT/LET syringes, etc.) for CMC Rx pharmacies that request product.

• Work with shipping and receiving department to make sure that all completed product gets to the right facilities and we receive the product and inventory from other facilities and distributors.

• Cross-trained in shipping and receiving as well as the pre-packing departments. o Responsibilities in pre-packing include: running the wet packaging machine and logging all products made, run tractor machine repackaging drugs for the robot, and making oral liquid syringes. o Responsibilities in shipping and receiving: check drugs being shipped out against invoices and pack in totes (for room temperature items) and/or coolers (for refrigerated and frozen items). Fill drugs for orders from facilities for CPN/NEPN items, correspond with drivers to make sure facilities receive items in a timely and agreeable manner, receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages, maintain stock of BUD items and report to IV room techs/pharmacist. Enter inventory into McKesson and bill CPN medical offices for drug orders placed. Patient Financial Counselor/Assistance Coordinator/Pharmacy Technician Carolina Blood & Cancer Care - Rock Hill, SC

June 2006 to September 2011

Rock Hill, SC

CBCCA specializes in treating cancer and hematologic patients, such as a variety of blood disorders and cancers.

Patient Financial Counselor/Assistance Coordinator/Pharmacy Technician Responsible for performing daily pharmacy duties, including managing a small pharmacy (oral, iv, and patient assistance) and all the daily ins and outs required to keep it operational, which increased the current future revenue growth of the business.

• Perform pharmacy technician operations including IV admixture preparation, filling patient medications, handling out-dates, ordering medication, inventory and pre-packing medications into single dose units.

• Decreased office expenditures by 75% by implementing needed controls on stock/supplies and standardizing ordering procedures therefore decreasing inventory by 80% (lean processing).

• Liaison with reputable foundation organizations including Health Well, Patient Advocate, Patient Assistance Network, Cancer Care and CD funds. Was responsible for managing the therapies and assistance qualifications for the over 150 patients making up these foundations. Also, act as liaison for indigent drug programs with organizations including Sanofi-Aventis, Amgen, Reach, Safety Net and Teva.

• Appointed patient advocate liaison which enabled CBCCA to pre-qualify patients over the phone or via company internet portal for assistance. This was previously a patient responsibility.

• Responsible for writing and enabling Standard Operational Processes (SOPs) while training individuals on the way we do business.

• Educated technicians and nursing staff on medical billing practices processes to decrease mistakes and increase profitability.

• Brought structure and organization to the pharmacy/chemotherapy department to be efficient, fervent and highest caliber core process of the organization.

• Did scheduling for nursing staff for multiple offices. Lead Pharmacy Technician

Wal-Mart Pharmacy - York, SC

February 2004 to June 2006

York, SC

A million dollar department store providing high quality customer service in a high pressure environment driven by customer satisfaction.

Lead Pharmacy Technician

• Performed pharmacy technician operations including prescription entry, ordering medications, insurance billing, managing out-dates and inventory, compounding and packaging medications, third party billing while fulfilling extraordinary patient care.

• Responsible for handling all prior authorizations and patient refill request for the pharmacy.

• Responsible for pharmacy scheduling and payroll. Bill AIR accounts monthly. Education

Bachelors of Arts in Education

Brevard College - Brevard, NC

2003

High School Diploma

York Comprehensive High School

1999

Master's in Healthcare Business Administration

University of Phoenix - Phoenix, AZ

Skills

• Medical Coding

• Pharmacy Technician Experience

• Compounding Medications

• Medical Billing

• Infusion Experience

• Aseptic Technique

• Compounding Medications

• EMR Systems

• Infusion Experience

• Medical Billing

• Pharmacy Technician Experience

• McKesson

• Medical Records

• Medical Terminology

• ICD-10

Certifications and Licenses

Certified Pharmacy Technician (CPhT)

Sterile compounding

National Pharmacy Technician Certification (PTCB)

Assessments

Electronic Health Records: Best Practices — Proficient June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Medical Billing — Familiar

May 2020

Understanding the procedures and forms used for medical billing. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Technical Skills

QS1, Microsoft office, Agastha, Mysis, Connexus, Internet, Pyxis, Telexon 960, CHS sharepoint, Nice Labels, LTC/AHT.

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