Office Assistant Customer Support
Resume:
O F F KH I C E A S S I S T A N T
K L E L L I E H O R I G E N E
E D U C A T I O N
Orlando,Fl
*********@*****.***
C O N T A C T
University High Scool
SECONDARY SCHOOL
University of Central Florida
2019 - 2021
ASSOCIATES OF ART IN
ENGLISH
S K I L L S
MS Office
Design Thinking
Technical Writing
Strong Communication
Problem-Solving
Computer Literacy
Project Management Tools
E X P E R I E N C E
Mcabee Veterinary Hospital
ModSquad
2021 - Present
2019 - 2021
OFFICE ASSISTANT
Collaborate with hiring managers and determine position prerequisites
Facilitate the use of SEO and Google Ads to drive new clients to the company website and online pharmacy
Assisted in the innovative progress of updating newsletters, retention and promotional emails
Maintained accurate records of stock,orders, and shipments levels for a large animal hospital
PHONE/TICKET/EMAIL/CHAT
CUSTOMER SUPPORT
Acquired and record the details of customer inquiries, comments and complaints
Digest customer issues and take action to resolve them. Answer incoming customer calls and provide detail information S U M M A R Y
I am a qualified and professional office assistant with almost three years of experience in administration and customer service industry. Improved website mobile structure, leading to an increase conversion by over 45% . Seeking to apply my skills in aiding the creation of a new proposal under and Office Manager.
Contact this candidate