Jasmine Sharif

aduvbu@r.postjobfree.com

** ********** *****, ******-**-Furness, LA158QW

073********

Summary

I am a career driven, enthusiastic women looking for professional career within areas of my studies I have completed and obtaining advantage with my academic studies and experience in law, criminology, information technology and business management I have a clear understanding on what is required to work within a rewarding and successful business and I understand within my current job role that the level of accuracy and detail is to be precise in order to make a business successful.

My academic studies within law and business have aided me to be suitable for this job role as I have the desirable skills that are required for this role with an advantage of studying business and IT, understanding the importance of delivering quality project product to exceeding expectations and the uses of different IT softwares and adapting to them quickly.

Furthermore, within my work in studying A-level business studies and achieving A*, I have gained experience, knowledge and understanding of engaging with other functions that are required in a business to develop the necessary policies, processes and methodologies in support of the system of work and Transition to Build deliverable and exceeding expectations to the companies client through my technical skills that I have developed within my academic studies which contain the upmost accuracy that is required in all business.

As a law and criminology graduate I am specialised in the legal aspects and labour relations and understanding how important confidentiality especially within businesses, it is my personal trait and experience of dealing with customers and stakeholders and maintaining confidentiality alongside advising and guiding them with my experience in working in retail why our products stand out to other business with producing a high quality service and relationship.

Among other areas, I have been able to study Employment Law, Industrial Resources, Human Resources and Organisational Risk Prevention.

I believe that diversity in the workforce encourages creativity and innovation and the combination with my experience and knowledge better equips in any company to solve their customers complex challenges which I have previous academic knowledge and practical experience to make these challenges to be overcome.

I'm sure you won't regret your decision to hire me not only because I researched the work of your company and having an advantage with my qualifications knowledge and skills have made me suitable for this job vacancy.

To have a successful job with awarding winning and global company in itself a rewarding career and recognition for your work in the defence industry is an important characteristic for me.

Experience

Tim Pearson Electrical Ltd

Assistant manager

11/2021-Present

Creating and executing electrical projects

Creating and executing sales plans to achieve or surpass quarterly sales quota

Identifying, progressing and closing the sales of products

Assisting in the preparation of budgets.

Managing records and receipts.

Reconciling daily, monthly and yearly transactions.

Preparing balance sheets.

Processing invoices.

Resolve financial disputes raised by the customer service and sales teams

Being a key point of contact for other departments on financial and accounting matters

Supporting the Finance Manager and executives with projects and tasks when required

Developing an in-depth knowledge of organisational products and process.

Demonstrating products in-person or online

Forecasting weekly, monthly and annual sales whilst developing a reliable pipeline

Coordinating with the operations and IT departments to resolve tech issues and improve customer experience

Closing customer contracts and generating new sales

Attending promotions, roadshows and summits to educate customers about the company’s products or services

Communicating with clients to understand their needs and to gather product or service feedback

Evaluating opportunities to enhance sales, customer satisfaction and retention

Being responsible for Health Safety and Environmental behaviours and to demonstrate particular HS&E leadership

Communicating well and being able to work with all levels of the business & external customers

Representing the Company internally and externally as required by contractual requirements

06/2017-Present Tesco Extra Barrow-In-Furness, LA158NE

F and F Sales Assistant

General sales assistant task and management tasks including dealing with incoming deliveries and stock enquiries, entering the correct availability data into the system.

Keeping up to data with all system updates and also planning in unpredictable circumstances to ensure tasks were always met to the standards of the business and customers.

Providing excellent organisation skills with having the stock in the correct areas

I have learnt to maintain excellent confidentiality and the importance of working with high standards with maintaining excellent customer service manners and meeting all company deadlines.

Solving issues and dealing with complaints in a satisfying manner and maiming good customer services.

Demonstrated performance and function of products effectively, heightening customer interest and increasing sales.

Maintained up-to-date knowledge of current trends to offer customers expert product advice.

July 2017 to August 2017. Summer work experience -NCS Barrow-In-Furness, Cumbria

Team leader

Offering high level of direction and guidance to working groups with the purpose of attaining various goals and providing professional relationships with the young individuals, enabling better, more effective issue resolution throughout the program.

My key strength within this role was to maintain an approachable position so that the young individuals obtain a positive relationships through having a supportive, friendly and helpful environment as well as myself having these qualities it is vital for the environment especially to those struggling in the workplace.

In addition, another one of my duties was to drive a team to success by completing jobs quickly and accurately.

Another quality I maintained as a team leader collaboratively with wider teams to achieve daily operational tasks against tight deadlines.

Maintaining high levels of confidentiality and safeguarding of medical records and emergencies details of the young individuals. Ensuring the confidential details are distributed to the correct staff members and were securely password protected on a secure database that only had access for team leaders and program leaders.

October 2017-January 2018

Corrie and Co, Barrow-In-Furness, Cumbria

Business Administration Apprentice

To assist with receiving calls from vendors and buyers.

Assist with the maintenance of records of individuals attending the office.

Ensuring that the public area and meeting rooms are kept in a manner befitting the image of the business.

Receive and frank post and deliver to the Post Office.

Deliver and collect outgoing and incoming mail.

Operating the photocopier, fax and other reception equipment as required.

Provide cover in reception when the receptionist is not available .

Assist in maintaining closed files and the maintenance of long stay by delivery and retrieval of files.

Scanning and securely disposing confidential details of previous vendors and buyers that have been inactive more than 5 years on the system.

November 2016 to October 2017 Curry's Pc World Barrow-In-Furness, Cumbria

Customer Service Advisor

Took full advantage of upsell opportunities with new and potential customers.

Set up repair appointments with service professionals.

Answered customers' questions and addressed problems and complaints in person and via phone.

Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.

Resolved escalated customer issues quickly to drive client retention.

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Developed empathetic client relationships and earned reputation for exceeding sales goals.

Generated leads for new sales through telephone and email contact with customers.

Worked as team member, performing cashier duties, product assistance and cleaning.

Addressed customer service inquiries quickly and accurately.

Earned highest marks for customer satisfaction achievements.

Education

Higher Education

AAT Foundation certification in Accountancy-2020-2021 - A*

Higher Education

Edge Hill University, Ormskirk, Lancashire 2019-2022

Bachelor of honours- Criminology and Law (2.1)

A-Levels

Barrow Sixth Form, Barrow-In-Furness, Cumbria, 2017-2019

A-Levels- Law-A

Health and Social Care- C

Business Studies A*

ICT-A*

Biology-B

Secondary Education

2015 Grangefield Academy, Stockton-on-tees, Teeside, 2010-2015

GCSEs

Maths-C

English-C

Core Science-B

Additional Science-B

Performing Arts-A

Business-B

ICT-B

PE-B

History-B

Skills

• Good development skills

• stock taking skills.

• management skills.

• Improving own learning/performances.

• Strong work ethic

• Pro activity

• Multicultural sensitivity

• Working in a team to transform ideas

• Discovering technical issues transferring into business solutions

• Being bold enough to constantly challenge and take the initiative

• Establishing and achieving company goals

• Commercial awareness

• Perseverance

• Motivation

• Critical thinking and problem solving

• Oral and written communications skills

• Information technology

• Math skills

• User experience in design software

• Active listening

• Networking skills

• Excellent skills in project management software

• SAP software experience

• Comp skills and typing

• Research

• Word and office software experience

• Technical background

• Microsoft and Excel office experience

People leadership.

High Quality Service Delivery Experience.

Excellent personal and professional behaviours.

Strong IT Skills

Achievements

• Increasing the loyalty or satisfaction of existing customers

• Solving a problem or challenge

• Saving money by negotiating a better deal from a supplier

• Implementing a new time-saving process

• Developing an idea your employer acted on

• Launching new products, projects or initiatives

• Increasing the company press coverage or market recognition

• Achieving a challenging higher scholarship within the University of Law

• Winning an robotics championship and achieving an award for the producing the best robot with unique multifunctional and selling to a panel of judges through PowerPoint presentations.

References

Pat Davies, 24 Swarthmore Road, Ulverston aduvbu@r.postjobfree.com – A level tutor

Louisa Graham NCS, Penrith, aduvbu@r.postjobfree.com – Summer work experience

Contact this candidate