Sherri D. Moye’

**** *********** ******, *.*., Unit 302

Washington, DC 20020

202-***-**** (mobile)

aduv8h@r.postjobfree.com

Qualifications

I have 15 years of Assistant Manager experience assisting the Property Manager ensuring profitability and developing strong resident relationships. An accomplish leader recognized

for outstanding performance, exceeding and generating revenue. Possess a history of excellence in interpersonal communication, relationship development and establishing a good rapport. Proven ability to save company cost and grow revenue through analytical thinking and financial management.

Professional Experience

Assistant Property Manager

Vesta Corporation

September 2021 to December 2022

Reported to Property Manager to assist with the management of a 360-unit Tax Credit High Rise Building . Manage a combination of 7 Leasing Office and Maintenance Team members. Created Purchase Orders for outstanding Invoices. Established good working relationships with residents and vendors. Monitored timely receipt and reconciliation of rent collection in accordance with landlord resident statues. Processed the recertifications in preparedness for acquisition of new investors. Conducted Inspections to ensure building compliance. Along with assisting in providing tours to pre-lease units during building renovations.

Assistant Property Manager

ARC Developers

October 2019 to Present August 2021

Assisted in managing all aspects of building’s occupancy and maintenance. Communicates with residents regarding property related issues. Coordinates with tenants and vendors to address maintenance and property needs. Meet with prospective residents to show property, conduct interviews, credit inquiries and process applications. Process monthly rental payments, as well provide collection tasks to collect funds for outstanding balances. Investigate and assist in initiating a resolution for complaints, disturbances, and violations. Assist in preparation for budget and financial reports. Execute compliance of anti-discrimination laws in regard to housing, renting, and advertising. As well as, contributes as a team member by accomplishing related tasks as needed.

Leasing Consultant

Foulger Pratt April 2018 to October 2019

Generate interest in the community by touring the property with prospective tenants as I answer their questions about the numerous amenities, local community and beautiful grounds. Drive the sale by highlighting the quality of the community and its lifestyle available at the Pinnacle apartment home. Process lease and renewal applications for the applicants applying for an apartment home by collecting their personal information and initiating background checks. Conduct walkthroughs to ensure apartments are prepared for move-in. Deliver superior customer service to the residents to exceed their expectations, while maintaining resident retention. Manage office events and maintain an up-to-date records system. Negotiated reasonable accommodations to achieve resident lease renewals.

Assistant Property Manager

Edgewood Management

March 2016 to April 2018

Assisted management with Community Lease Up. Overseen plumbing renovation, mentored and trained leasing consultants. Implemented delinquency procedures for rent collections by setting benchmark dates and ensuring there is constant follow-up. Provided exceptional customer service to residents. Processed rental payments and invoices. Inspected make ready units for move-in; and vacant units monthly for water leaks and safety issues. Reviewed maintenance requests daily to ensure satisfactory service has been rendered in a timely manner. Created quarterly marketing plans to assist in prospect attention. Scheduled monthly activities for residents to establish resident relationships. Conduct annual reviews for resident retention to reflect high occupancy rate.

Accomplishments:

Maintained an annual occupancy of 97.5% and budgeted at 2 percent.

Exceeded income and NOI by 15%

Under in operating expenses annual $4300

Leasing Consultant

The Liberty Group October 2014 to March 2016

Proactively managed sales, outreach, prospect and lead generation with a primary focus of converting leads to sales. Provided a professional, positive and engaging experience for leasing prospects while touring the apartment homes and community. Processed lease applications and renewals. Communicated with prospective residents requiring information and current residents with their complaints or problems.

Assistant Manager

Shelter Properties December 2012 to October 2014

Provided administrative assistance to the Property Manager in day-to-day operations of the assigned property. Served in the capacity of the Property Manager in their absence or/as assigned. Maintained physical assets while controlling expenses. Interacted with residents on a daily basis to establish resident retention for instance, coaching, developing and supporting associates with respect to assignments in a professional approach. Communicated effectively with residents, associates and management to ensure that all areas of concern are addressed in a prompt, professional and efficient manner. Promoted resident services initiatives in conjunction with the Resident Services Department to drive efforts at the community level engaging residents in social, educational, and events.

Tax Credit Assistant Property Manager

Fort Lincoln Realty

November 2007 to December 2012

Greeted prospective residents and provided them with on-site property tours. Processed lease applications and interviewed prospective residents to determine rental eligibility. Posted rental payments, general ledger entries and prepared bank deposits including following up on collections. Assisted the property manager with general administration of the property and performed management functions with daily operations of the apartment community. Handled all telephone inquiries, scheduled appointments, processed move-in and move-outs, set up leases and executed renewals (Tax-Credit). Issued all maintenance requests as well as, executed assurance that the request has been rendered successfully. Inspected vacant rental units to ensure market readiness and compliance.

Loan Officer

National Capitol, F.C.U February 2004 to November 2007

Managed overdrawn account reports, tracked significant change in balances for large business and government accounts. Certified Consumer Lender, provided strategies, tactics and implemented plans that lead directly to financial improvement for account holders. Balanced ork from all operational departments and processed ACH, Share Drafts, ATMs,and Visa Debit Cards

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Education

Holy Spirit High School Diploma June 1988 Washington, DC

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