Alexander Rojas

**** **** ****** **** **** ***

Bradenton, FL 34205

aduv13@r.postjobfree.com

617-***-****

Career Summary

A hospital administrator with over 30 years of billing, organizing and facilitating activities in and out of the patient healthcare setting, strong problem solver and goal oriented team player with the ability to convey a positive self image to others, seeking a position where my experience, excellent interpersonal and customer service skills, and attention to details that can be utilized for mutual benefits

WORK EXPERIENCE

May 2021 – Present HCA Florida Healthcare Blake Hospital Bradenton, FL

Patient Safety Attendant

Observe patients by way of video, alert nursing staff of any and all irregularities

Assess and Reassess current patient population spread sheet, notify nursing staff of all due vitals updates

Report directly to house supervisors and Charge nurses throughout shifts, requesting any changes necessary for improvements

Maintain updated behaviors of all Baker patients and report end of shift to colleagues, house supervisors, and Charge nurses

July 2011 – November 2020 Beth Israel Deaconess Medical Center Boston, MA

Patient Information Specialist/Registration Officer- Emergency Department

Registers and confirms patient demographics/insurance information in a fast pace environment that serves an average of 55,000 patients a year

Ensuring patient charts are assembled appropriately and dispatching transport after chart consolidation has taken place

Facilitating phone calls that enters the emergency department, pertaining to but not limited to patient/family inquiries, critical lab results reporting, environment of care maintenance and any other communications that come thru the main desk

October 2004- April 2011 Share Group Inc Newton, MA

Professional Fund Raiser Lead

Attended briefing sessions to gather and organize up-to-date data from clientele in non-profit, charitable, political, educational, and healthcare organizations

Kept strong lines of communications with past and current donors to ensure strong ties and emphasize quality customer service and client satisfaction

Supervised/Trained fund raisers to set a standard of communication, attention to detail and daily goals

Developed comfort and efficacy mediating calls and staff from diverse backgrounds

December 2003- October 2004 Credit Control Services Newton, MA

Insurance Recovery Analyst/Medical Biller

Establish and bill workers compensation, motor vehicle accident and personal injury claims

Investigate and establish injury claims by gathering injury information from all sources involved contact injured parties attorneys, employer, and or other parties involved in matter to secure reimbursement for hospital provider

Review each individual injury case periodically by contacting attorneys, injury carriers regarding case disposition and update clients accordingly

Obtain and review all necessary medical documents including UB04,clinical and medical records recover maximum settlement reimbursement for hospital client and meet monthly team and Individual goals

February 1999- January 2003 New England Health Care Foundation Boston, MA

Credit Balance Coordinator/Medical Biller

Oversee all phases of refund process for sixteen Medical Divisions/400 Physicians

Perform Quality control by ensuring accuracy on all refund requests submitted, review incoming explanation of benefits periodically creating overpayments and identify billing errors and inconsistent insurance payment patterns

Reduce number of credit balances posted to IDX system by posting, and reversing adjustments applied to system, develop and implement cross training programs to improve inter-departmental relations and morale

Liaison for patient accounting and finance departments, prepare weekly and monthly financial reports for patient accounting department Senior Management

Resolve Insurance and patient complaint and inquiries

September 1995- January 1997 Faulkner Hospital Jamaica Plain, MA Revenue Services Representative/Medical Biller

July 1993- September 1995 Chaulk Ambulance/AMR Natick, MA

Ancillary Billing Supervisor

February 1990- July 1993 Dana-Farber Cancer Institute Boston, MA

Patient Accounting Representative/Medical Biller

Education

2002-2002 Lee Institute School of Real Estate Brookline, MA

Certificate/ License Real Estate Sales Agent

1999- 1999 Harvard Pilgrim Healthcare Quincy, MA Certificate Medical Interpreter- Spanish/English

1991-1991 Roxbury Community College Boston, MA

General Equivalency Diploma

QUALIFICATIONS

Technical Skills

Experienced with Systems: CCC, NEHEN, PEACHTREE, GREAT PLAINS, MASS HEALTH ONLINE SYSTEM, MEDICARE FISS SYSTEM, IDX, PMS, AS400, FACS, Meditrieve, Accurint Collection System, Meditech, Microsoft Office Programs. Keyboard Rate: 50wpm Billing Skills Proficient in Billing forms: HCFA-1500, UB92, UB04, Patient Billing statements, Experienced with Medical Billing, Credit & Collections, Accounts Payable, Accounts Receivable, ICD9 and CPT Coding Strong knowledge of Workers Compensation, Motor Vehicle Accident, and Personal Injury State Laws, Insurance statutes

LANGUAGES

Certified Translator

Fluent in Spanish, both verbal and written

References Furbished Upon Request

To Whom It May Concern: Date:

My name is Alexander Rojas; I am contacting you about the job position with your company. I am currently employed and exploring the possibilities of gaining more experience with your company. With your expertise, I am hoping to further cultivate my skills.

I have enclosed my resume, which details my experience and training, along with a list of my education and certifications. I expect that several of my skills will be quite transferable. In me, you will discover a reliable, hard working, eager to learn enthusiastic professional.

It would be a pleasure to meet with you so that I might discuss my education, skills, and talents that make me the candidate for this position. Please contact me at 617-***-**** we can schedule an appointment at your convenience.

I thank you in advance for taking the time to look over this information and look forward to meeting you to further discuss employment opportunism with your company.

Sincerely,

Alexander Rojas

Contact this candidate