Veronica Rodriguez
Allentown, PA *****
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Customer service. Administrative
Management
Authorized to work in the US for any employer
Work Experience
Supervisor
USPS - Northampton, PA
August 2019 to Present
Manage Northampton post office
Schedule all employees
Customer service
Timely reports are completed.
Securing all mail, routes and carriers, are on shift and back in the office within a timely manner. Payroll, and adjustments if needed.
In charge of all office operations.
Meeting all goals with daily reports.
Resolving customer complaints, and all issues relating to all mail delivery. Daily review of safety board.
OIC/ PTF Clerk
USPS - Tobyhanna, PA
January 2019 to August 2019
Oversee all employees
Securing all mail, routes and carriers, are on shift and back in the office within a timely manner. Payroll, and adjustments if needed.
Insure all office operations are up and running within a safe and timely manner Meeting all goals with daily reports.
Resolving customer complaints, and all issues relating to all mail delivery. clerk
USPS Service - Easton, PA
February 2015 to January 2019
Customer service
sorting/distributing mail
dealing with irate customers/customer complaints
load and unload mail from trailers
secure the post office for closeout
Passport Agent
Attend and run passport fairs
Sales
self employed - Allentown, PA
October 2013 to November 2015
Skills Used
customer service
sales
Crew Leader/Supervisor
Dept. Of Commerece - New York, NY
February 2008 to May 2010
Supervisor/ administrative
Education
Certification in Pct
Queens borough college - Queens, NY
2004 to 2005
Skills
customer service, can multi task while keeping customer engaged. (10+ years), Data Entry (10+ years), Inventory Clerk (5 years), Filing (10+ years), Customer Service (10+ years), Docket, Onsite Additional Information
Experience in catering Service