Andrell Graves
Columbia, MO *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Overnight Security
DoubleTree by Hilton - Columbia, MO
November 2022 to Present
Secure facility
Restock machines
Night Supervisor
North Village Park - Moberly, MO
April 2022 to June 2022
• Over saw behavioral facility.
• Supervised staff of 20 people.
• Filed reports.
Production Supervisor
Beyond Meat - Columbia, MO
March 2021 to September 2021
• Supervised a shift of 20-30 employees
• Tracked attendance
• Delegated responsibilities
• Oversaw production
• Tracked safety, production, waste, surplus
• Worked with various departments to ensure production Forklift Driver/ Material Handler
Rose International/Schneider Electric - Columbia, MO September 2020 to March 2021
• Pick up assembled products using PIT equipment. (Forklift or other equipment).
• Excelled in a fast paced working environment without sacrificing safety Safety Manager
Eldredge Well Service - Satanta, KS
May 2018 to March 2020
In charge of safety related materials and conduct
Area Manager
Schwan's Home Delivery - Garden City, KS
June 2017 to April 2018
• Responsible for 10+ employees
• Responsible for teaching, guiding and leading employees
• Overseeing truck maintenance & freezer inventory
• Maintaining customer relations and customer service Route Supervisor
Schwan's Consumer Brands, Inc - Liberal, KS
August 2016 to June 2017
• Taught and instructed employees
• Trained employees to hit sales goals
Accomplishments
• Met many new people and revitalized dead routes
Skills Used
• Verbal communication
• Phone etiquette
• Money management
• Self-motivator
• Route planning
• Route growing
• Expanding client base
Route Sales Representative
Schwan's Home Delivery - Liberal, KS
May 2015 to August 2016
• Maintain and service the current client base.
• Drive to towns and run routes
• Responsible for money management and deposits
• Route planning and customer engagement
Security Guard
Securitas Security Services USA, Inc - Hugoton, KS January 2015 to May 2015
Secured compound. Checked employees for contraband. Watched gate. Filled out logbook. Detailed day's activities.
Skills Used
• Self-motivation
• Keen eye
• Worked with people
• Organizational skills
• Written skills
• Verbal skills
Homemaker
Pioneer Manor - Hugoton, KS
March 2014 to January 2015
Prepare drinks, desserts for resident's meals. Cook full course meals when the cook is absent from the main kitchen. Clean kitchen, do dishes, take out the trash. Skills Used
• People person, interact with residents and staff as well as the resident's families. Service Porter
Joe Machen's Nissan - Columbia, MO
July 2013 to December 2013
• Washed and vacuumed customers' cars recently serviced.
• Moved cars around lots and took pictures of cars when needed.
• Detailed cars for customer deliveries.
• Filled in as a shuttle driver when needed.
Skills Used
• Fast-paced environment, attention to detail
Photographer
Auto Shot Services - Columbia, MO
May 2013 to July 2013
• Took pictures of vehicles at local car dealerships for use on their websites.
• Printed warranty stickers for vehicles.
• Managed the company's website.
Skills Used
• The ability to work alone, not micromanaged. Attention to detail. Freight Unloader
Dock Worker
Dollar General Warehouse - Fulton, MO
August 2012 to October 2012
Unload freight trailers using a forklift, sit-down/stand-up clamps, slip machines, or by hand. Prep Cook
University of Missouri Dining Services - Columbia, MO November 2010 to May 2012
• Food prep. Responsible for all food for the unit. Using an industrial slicer to slice meat and other items. Chopping fruits and vegetables by hand.
• Making sure the unit was fully stocked for cooks' use. Dockworker, Warehouse, Visual Display
Ashley Furniture - Columbia, MO
March 2007 to July 2010
Dock/Warehouse/Visual Display
• Began employment with Steals Furniture as dock assistant, loading out customers, unloading trucks, tagging and placing furniture, maintained cleanliness of facility (inside and out), answering phones, assisting with inventory, assist with the sales floor, and responsible for maintaining good customer relations.
• Moved to Ashley Home store in summer 2009 to assist the Visual Display Manager with all day-to- day aspects of setting up and break down of furniture displays in the showroom. Also, loading and unloading furniture for customers, assisting with all aspects of inventory and receiving merchandise, pricing, tagging, and data entry for controlling the daily manifest.
• Have consistently assisted at the Ashley Warehouse, but moved permanently mid- April. Duties include loading and unloading trucks, transporting orders to customers (all of mid-Missouri), ensuring specifications of quantity and quality of orders are correct, verifying stock, maintaining a clean and organized warehouse answering phones, and providing excellent customer service. Down Hoist Operator
Monnig Industries - Glasgow, MO
February 2006 to May 2006
Assisted production by preparing steel to be dipped into galvanizing kettles then dipping product and leaving it for Out Hoist Operator to finish production. Crew Chief/Mover
TLC Moving Company - Columbia, MO
July 2001 to August 2005
• Responsible for a crew of two to three movers.
• Handled any paperwork regarding the move, such as the cost and size of the move, discounts, and damage assessment.
• Responsible for any specifics requested by the customer related to set-up or special care items.
• Basic responsibilities related to packing and moving belongings, problem-solving in relation to packing the trucks, etc.
Marketing Room Supervisor/Telemarketer
WALKER INDUSTRIES - Columbia, MO
July 2002 to April 2003
Supervise 20 telemarketing employees.
• Prepared marketing statistics (i.e. number of sales and appointments set each day, prospects for referrals, etc.) on a weekly and monthly basis.
• Interviewed and hired new employees.
• Cold-call potential customers to set appointments for them to view our products. Telemarketing Sales Representative
Business Response - Columbia, MO
January 2001 to July 2001
Cold-calling potential credit card customers.
Assistant Manager
Tiger Loans - Columbia, MO
October 1998 to March 1999
• Processed loans which included checking customer's credit reports, other debts, and loans they had outstanding and seeing if they had funds available for additional loans.
• Determining what amount, if any, customers qualified for.
• Daily and weekly statistics of cash flow.
• Keeping apprised of customers' status (i.e. up-to-date, late, delinquent, etc.). Education
Associate in Human Services
Columbia College - Columbia, MO
August 2012 to May 2015
Skills
• Security
• Administrative experience
• Human resources
• Sales
• OSHA
• Recruiting
• Adult education
• Packaging
• Stocking
• Public speaking
• Talent acquisition
• Cold calling
• Materials handling
• CPR
• Assembly
• Delivery driver experience
• English
• Supervising experience
• Budgeting
• Interviewing
• Leadership
• Training & development
• Performance management
• Microsoft Powerpoint
• Pricing
• Shuttle driving
• Organizational skills
• Freight
• Forklift
• Warehouse experience
• Driving
• E-commerce
• Risk management
• Teaching
• Conflict management
• Relationship management
• Merchandising
• Moving
• Computer operation
• Phone etiquette
• Human resources management
• Computer networking
• Food preparation
• Kitchen experience
• Customer service
• Load & unload
• Cash handling
• HR sourcing
• Telemarketing
• Maintenance
• Detailing
• Management
• Purchasing
• Negotiation
• Employee Orientation
• Change Management
• Strategic Planning
Certifications and Licenses
First Aid Certification
Driver's License
Forklift Certification
Digital Pre-Apprenticeship Program in IT Fundamentals Present
Certificate of Completion or Pre-Apprenticeship
Assessments
Attention to detail — Highly Proficient
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Sales fit — Highly Proficient
December 2021
Measures the traits that are important for success in sales positions Full results: Highly Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient August 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Warehouse associate — Highly Proficient
September 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Administrative assistant/receptionist — Familiar
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Sales skills — Proficient
December 2021
Influencing and negotiating with customers
Full results: Proficient
Construction safety — Highly Proficient
January 2021
Using safe practices while on a construction site. Full results: Highly Proficient
Management fit — Proficient
October 2021
Measures the traits that are important for success in management positions Full results: Proficient
Retail customer service — Proficient
July 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Workplace safety — Expert
November 2020
Using safe practices at work
Full results: Expert
Customer focus & orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Delivery driver — Proficient
December 2021
Interpreting instructions or signs and solving problems Full results: Proficient
Real estate — Proficient
October 2021
Matching listings with specifications
Full results: Proficient
Forklift safety — Proficient
October 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Recruiting — Proficient
January 2020
Managing the candidate sourcing and selection process Full results: Proficient
Automotive maintenance — Proficient
December 2020
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Research — Proficient
January 2021
Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient January 2021
Planning and managing resources to accomplish organizational goals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.