MARLO RYAN, MSN, RN

aduuvc@r.postjobfree.com

Johnson City, TN

586-***-****

NURSE LEADER

Skilled nursing professional, with 12+ years’ nursing experience in patient care, leadership, training, physician support. Significant strength in cardiovascular services.

Specialize in team member empowerment and retention, servant and transformational leadership, staff education and training.

LEADERSHIP & CLINICAL EXPERIENCE

East Tennessee Behavioral Health 11/2021-PRESENT

Knoxville, TN 138 bed psychiatric and Behavioral Health Hospital specializing in treating predominately depression, anxiety, chemical dependency and suicide offering acute inpatient and outpatient care for individuals age 13 and older.

Chief Nursing Officer (CNO)

Oversight and evaluation of nursing personnel and all aspects of care: policies, procedures, competencies, standards of care, Joint Commission, regulatory and state compliance.

Reports to CEO

Opened and staffed 138 bed facility

Achieved TJC accreditation

Established budgetary guidelines for nursing supplies

Veritas Collaborative, Durham, NC 11/2017 – 11/2021

Specialized treatment for eating disorders, offering Inpatient psychiatric, medical acute residential, partial hospitalization, intensive outpatient care for individuals age 8 and older. Operates 3 hospitals, 125 beds and 3 clinics in North Carolina, Georgia, Virginia.

DIRECTOR OF NURSING (CNO)

Oversight and evaluation of nursing personnel and all aspects of care: policies and procedures, standards of care, TJC and state regulatory compliance. 6 direct, 275 indirect reports.

Reports to Chief Medical Officer (CMO)

6 direct, 275 indirect reports

Opened a 50-bed facility in Atlanta, GA, and an outpatient clinic in Charlotte, NC, passing all state regulations.

Redesigned nursing division, transitioning nursing staff to 12-hour shifts, placing Therapeutic Assistants under Nursing, reducing overtime, eliminating travelers and agency nurses, improving staff work/life balance.

Achieved TJC accreditation, system wide.

Established budgetary guidelines for all hospital and clinics.

Staffed all 3 hospitals with Mangers and Nurse Supervisors.

Served as Interim Manager Consultant, 11/17–03/2018, prior to assuming DON permanent role.

Mountain States Health Alliance 01/2011–11/2017

Johnson City Medical Center, Johnson City, TN 500 beds, adult + pediatric hospital (06/2012 – 11/2017)

Teaching hospital, Level 1 Trauma Center, flagship of Mountain States Health Alliance family of hospitals, now Ballad Health. Home to the leading heart hospital in Eastern Tennessee, The Heart Hospital, recognized as a Top 100 Hospital for Interventional Coronary Care by CareChex, 2017. The Heart Hospital is comprised of 4 Cardiac Cath Labs (diagnostic & interventional), 1 EP lab, 1 peripheral lab, supporting 3 cardiology groups (17 cardiologists).

PRN RN PACU/CATH LAB (3/2017–3/18)

NURSE MANAGER, CARDIAC CATH LAB & INTERVENTIONAL HOLDING (06/13–03/17)

Oversaw daily operations in the cath, peripheral, and EP labs; regulatory compliance; assumed a personal patient load as needed. Managed 80+ team members/65 FTE.

Reduced door-to-balloon time from 76 minutes to 57 minutes, sustaining a 57-minute average for 3 years.

Improved staff retention and morale via team play and incentive programs, creating a culture of respect.

Implemented start-up TAVR program in hybrid suite, collaborating with OR staff.

Achieved Chest Pain Certification, 2016.

Introduced cardiomems for CHF to physicians and staff.

Achieved approval and physician credentialing for radial access heart caths.

Collaborated with EP physician to bring cryoablation into the lab.

Met quality metrics, such as low to no infections or hematomas.

Brought heart-health awareness to community by enlisting physician and staff support of American Heart Association Heart Walk, Red Hat Society, Go Red for Women.

Served as Interim Director, 2015–2017, until permanent position was dissolved.

REGISTERED NURSE, CARDIAC CATH LAB (06/12–06/13)

Indian Path Medical Center, Kingsport, TN 261-beds, part of Mountain States Health Alliance (01/2011 – 06/2012)

Critical Care RN, serving Medical, Surgical, Trauma, Cardiovascular ICU patients 18-bed ICU

EARLIER CLINICAL EXPERIENCE

Mountain Home VA Medical Center, Johnson City, TN 200-bed VA hospital 06/2009 – 12/2010

Contract RN, Med/Surg/Telemetry 28-bed unit

TEACHING EXPERIENCE

Clinical Instructor, Adult Care, East Tennessee State University, Johnson City, TN 2015 – 2019

Anatomy Professor, Baker College, Clinton Township, MI 2006 – 2009

EDUCATION & CERTIFICATIONS

Master of Science, Nursing, Kaplan University

Bachelor of Science, Nursing, East Tennessee State University, Johnson City, TN

Bachelor of Science, Psychology, Wayne State University, Detroit, MI

CEDRN - Certified Eating Disorder Registered Nurse, 2020

Infection Control Certification- APIC Affiliation, 2018

Basic Life Support Certified

CPI Certified

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