Alexandria Sutherland

Bronx, NY ***** aduutv@r.postjobfree.com 929-***-****

With extensive experience in customer service and office support. Excellent written and oral communication. Willing to learn in an office support setting. Detailed oriented, punctual and dedicated. Work well with a team or independently. Very organized, energetic, and enthusiastic. Ability to work in a fast-paced environment and multi-task. Able to prioritize work assignments. Organized and pay attention to details.

Work Experience

Title Clerk

Honda of New Rochelle April 2022 to December 2022

•Managing All Purchases & Sales In New York State DMV Verifi System.

•Applying for Duplicate Titles/Lien Releases.

•Preparing New/Used Car Paperwork for Delivery.

•Stocking in New/Used Cars.

•Billing Out Wholesales & Taxis.

•Stocking in cars into VAuto

•Billing out cars for delivery

•Scanning deals & Inspection RO’s

Title Clerk

City World Ford - Bronx, NY

November 2020 to April 2022

•Stocking in used/new cars, buybacks, & auctions.

•Applying for Titles/Registrations.

•Policing/Plating cars that have been bought.

•Break down deals after salesman has completed his sale.

•Order documents for dealerships ex: Lemon laws, odometers, bill of sales, & purchase agreements.

•FedEx titles to other dealers.

•Very Familiar with DealerTrack & Verifi.

•Billing out wholesales & Taxis.

•Billing out swaps.

Front Desk Clerk

Master Fire Prevention - Bronx, NY

September 2020 to September 2020

•Answering Incoming Calls for FDNY Sprinkler Test

•Filing Work orders Done for Each Company/Residential Areas.

•Faxing

•Data Entry

Cashier/Store Associate

Aldi

March 2020 to August 2020

•Greeting Shoppers In & Out of Store.

•Assisting with items that had to be on the sales floor by store opening.

•Accurately & efficiently completed sale transactions and maintained proper cash accountabilities at Pos Registers.

•Always maintained a clean and safe work area at all times and practiced safe work handling.

•Maintaining forklift/hydraulic jack for heavy products, completing bails, & pallet setup.

•Maintain coolers, freezers, & meat produce every hour.

•Strong attention to detail to ensure that produce & products were in perfect condition before putting them on the floor.

•Maintained safe money handling & safe cash drops

Sales Associate/Cashier

H&M - Yonkers, NY

June 2019 to September 2019

•Strong attention to detail to ensure merchandise arrives in perfect condition.

•Assists with backroom organization by removing and replacing product in an organized manner.

•Proper phone etiquette for all interactions. Data entered of all products received and returned.

•Maintain a clean and safe work area and always exhibits safe work practices.

•Accurately and efficiently completed all sales transactions and maintained proper cash accountabilities at POS registers.

Clerical Support

Neighborhood Initiative Development Corporation - Bronx, NY

October 2014 to August 2018

•Review, and entered student data in two or more systems. Filing and faxing. Proofread completed documents to check for errors and makes corrections.

•Take messages and deliver to appropriate personnel.

•Complete paperwork associated with the registration, assignments, and site-offering of after school programs.

•Responded to inquiries from parents about after -school enrollment issues.

•Reviewed and reconciles computerized enrollment reports.

•Provided general administrative office support.

•Maintained student register list.

•Assisted and participates in student enrollment events, workshops, and information sessions.

•Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems.

• Helped with supervision, participating and leading activities and assisting with classroom management.

•Performed other related duties and responsibilities as assigned or requested by the Site Director.

•Attended all staff meetings and professional development training sessions.

Cashier

24 Hour Fitness - New York, NY

October 2017 to March 2018

•Monitored incoming inquiries and ensured proper check in procedures are followed.

•Accurately and efficiently completed all sales transactions and maintained proper cash accountabilities at POS registers. Entered all new customers information into system.

•Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support.

•Collect and processes payment from customer and enters into register system.

•Engaged customers in a courteous, helpful, and respectful manner, promptly and politely.

•Meet and greet all incoming members.

•Answered all incoming inquiries and obtain appropriate information to direct/transfer calls or take messages. Issued new membership cards, updated change of address, EFT setup or change, and questions regarding billings and payments.

Education

High School Diploma

Bronx Academy of Health Careers - Bronx, NY 2012

Skills

•Very knowledgeable of Excel, Word, and PowerPoint.

•Classroom Management

•Produce Experience

•Phone Etiquette

•Clerical Experience

•Proofreading

•POS

•Teaching

•Math

•Writing Skills

•Special Education

•Organizational Skills

•Cash Handling

•Tutoring

•Computer Operation

•Retail Sales

•Administrative Experience

•Time Management

•Special Needs

•Research

•Public Speaking

•Childcare

•Behavior Management

•Curriculum Development

•Communication Skills

•Management

•Mentoring

•Merchandising

•Office Administration

•Typing

•Personal Assistant Experience

•Autism Experience

•Office Management

•Event Planning

•Customer service

•Dealership experience

•Analysis skills

•Office experience

•Leadership

•Bookkeeping

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