Officer Mgr for Allstate Agency, Agent for Acceptance Insurance

SUMMARY

SKILLS

ACCOMPLISHMENTS

EXPERIENCE

CONSTANCE MI'CHELE

HARRISON-WATTS

*************@*****.***

Licensed Insurance Agent/Office Manager, Claims Analyst, Accounts Receivable for Alacare Homehealth and Buffalo Rock, Manager of the Film Library in the Radiology Department of The Kirklin Clinic, Excellent communication and computer skills, process excellent organizational skills, work well with others as well as alone, type with speed and accuracy. Able to adapt well to change as well as to constructive criticism, follow directions well, able to work well under stress and able to meet deadlines in a timely and proficient manner, using my leadership skills has allowed me to finish deadlines and become a team builder and player.

Type with speed and accuracy

Sales and Marketing

Bookkeeping

Answer multi line telephone

system

10 Key punch

Scan documents

Employee of the Month

Employee of the Year

Currently train all the new employees for several offices Currently train women through a program(Working Matters) to get them entered into the workplace or back into the workplace After being with Alabama Acceptance Insurance for 6 months I was given my own Agency

After being with Allstate less than 6 months I was promoted to office manager Woman of the Year

09/2005 to Current Licensed Office Manager

Allstate Insurance Birmingham, Alabama

Sale & write insurance policies, took payments, handled customer service issues policy holders may have had about their policies, as well as manage the books, make daily bank deposits, order supplies, answer multi-line telephone system, filing, and train all new employees for several agencies 06/2000 to 09/2005 Insurance Agent

Alabama Acceptance Insurance Birmingham, Alabama Sold and wrote automobile insurance, managed agency, bookkeeping, ordered supplies and trained others coming into the company 04/1998 to 06/2000 Claims Analyst

EDUCATION AND TRAINING

Blue Cross Blue Shield of Alabama Hoover, Alabama Analyzed claims for payment, keyed claims, researched as to why claims were not paid or paid incorrectly

02/1996 to 03/1998 Payroll/Scheduling Clerk

Alacare Home Health Hoover, Alabama

Scheduled home health care visits for nursing and home care aids, keyed mileage and visits, entered payroll

06/1992 to 06/1996 Radiology Lead Film Library Clerk The Kirklin Clinic Birmingham, Alabama

Developed xrays, filed xrays, keyed xray results as well as managed the film library, ordered supplies, keyed payroll, worked closely with several physicians, implemented new filing system

03/1988 to 07/1991 Accounts Receivable

Buffalo Rock Industry Birmingham, Alabama

Receive, count and log each drivers money bags as they return in each day, Balance books

1991 Associate of Arts: Criminal Justice/Business Administration Talladega College Talladega, Alabama

Associate of Arts: Criminal Justice

Faulkner University Birmingham, Alabama

Associate of Arts: Criminal Justice

University Of Alabama at Birmingham Birmingham, Alabama

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