Shyann Sales

Fresno, CA *****

aduurj@r.postjobfree.com

+1-559-***-****

Work Experience

Call Center Representative

Omni - Fresno, CA

March 2022 to Present

Answering calls and scheduling appointments

Call Center Representative

Covered California - Sacramento, CA

September 2021 to Present

Call center agent for COVERED CALIFORNIA helps with scheduling, enrollment, and accounts City Carrier

United States Postal Service

October 2020 to Present

A Carrier Assistant, or City Mail Carrier Assistant, is responsible for delivering mail and receiving mail from residents and businesses. Their duties include traveling by foot, bike or postal vehicle, organizing mail by address and delivering parcels and envelopes to the correct addresses. CSR - Customer Service Representative

Alorica Calling Center - Fresno, CA

December 2018 to December 2019

As a customer service representative my job is to represent the brand and maintain the standards of presentation. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Education

High school diploma

Skills

• Customer Service

• Team Member

• Medical scheduling

• Medical Records

• Phone Etiquette

• Insurance Verification

Additional Information

Willing to relocate as soon as needed