KAVITHA NEERVALOOR LAKSHMINARAYANAN

Salesforce Certified Administrator & Professional Scrum Master

**-**** ********** **, ***********, ON – L5V 1Y3

email: aduuqx@r.postjobfree.com Cell: 437-***-****

Professional Summary

Salesforce professional with strong finance background and experience in implementing multiple projects using SCRUM methodologies. MBA-trained professional with collaborative mind-set and good communication skills.

● 1 year experience as Salesforce Admin

● 2+ years as Salesforce Business User

● Practicing Professional Scrum Master

● 3+ years in Financial Accounting

● Trained finance professional with knowledge of finance and accounts Certifications

● Salesforce Certified Administrator (https://trailblazer.me/id/kavnl)

● Professional Scrum Master – PSM1 (https://www.scrum.org/user/1064276) Skillset

● Salesforce Administrator (Certified)

● SCRUM Methodologies

● Business User: SAP, QuickBooks, Financial Edge, Oracle eBusiness Suite (A/P, A/R, G/L)

● Database: SQL (Querying & Data Manipulation)

● Microsoft Excel (Pivots, VLOOKUP, Basic Macros)

Work Experience

Forte Consulting Jan 2022 - Present

Salesforce Admin (Volunteer)

● Manage Salesforce roles, profiles, rules & workflows

● Create & recommend salesforce customizations based on business needs

● Import leads, account & contacts as appropriate

● Build Custom reports & dashboards

● Resolve user support tickets

● Day to day support of salesforce instance

● Perform testing of platform upgrades

● Automated processes by creating flows. Some examples below:

● Automate changing the owner of the task by setting the owner ID to the ID of the user.

● Automate basic screening for customers regarding shipping rates and schedules.

● Automate the process of finding the primary contact for the account. Fast Retailing Nov 2020-Nov 2021

Junior Scrum Master

● Salesforce business user

● Scrum Master for warehousing project

● Coordinate sprints, sprint reviews & planning

● Track project milestones & run daily stand-up meetings

● Collaborate with product owners to manage scope & timelines Full-Time Parenting Nov 2015-Nov 2020

ESPN INC Jan 2015-Jul 2015

Financial Analyst

● Salesforce business user

● Creating reports & dashboards

● Managed reporting for remote events using excel & SQL

● Prepare monthly charge-out summaries

● Book monthly journal entries

● Prepare invoice request for footage licensing

● Prepare vendor invoice uploads

● Responsible for various monthly and quarterly account reconciliations

● Perform monthly reconciliation of cost center activity to ensure correct coding of events

● Monitor operation schedules for event and related coding changes

● Maintain Excel list of remote event coding

Metro Plus Health plan Inc Nov 2014-Jan 2015

● Accounts Payable: Match, batch, and code

● Invoices and process check runs

● Accounts Receivable, Post cash Receipts

● Prepare and send monthly billing invoices

● Prepare bank reconciliations

● Post month end journal entries

● Entering expenses and generating expense reports using VLOOKUP

● Entering cash vouchers and check preparation

India Work Experience

Company Title Duration

Ad Astra Consultants Pvt Ltd Staff Accountant May 2010-Apr 2013 Cox & Kings India Ltd Junior Accountant Apr 2008–Aug 2009 Affoserve Pvt Ltd Junior Accountant Mar 2007-Mar 2008 Academic Profile

● Master of Business Administration, SRM University, India (2006-2008)

● Bachelor of Arts (Accounts), University of Madras, India (2003-2006)

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