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Customer Service Coordinator

Location:
Ridgeland, MS
Salary:
80000
Posted:
January 22, 2023

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Resume:

*** ******* * * **, R i dgeland MS * * * -***-**** s heona.m.p r i s c i l l aduuqs@r.postjobfree.com

S H E O N A M A D D E L A

P R O F I L E S U M M A R Y

Confident candidate with a commitment to excellence and to acquiring new skills. Effective collaborator with great communication and adaptive skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. P R O F E S S I O N A L S K I L L

MySQL

Hive

T E C H N I C A L S K I L L

Hadoop

Analytical Skills

Beginner C++

BeginnerJava

Microsoft suite

Adobe Software

E D U C A T I O N

Bachelor of Science: Computer Science

Jackson State University, Jackson MS

Completed courses in CSC 118, CSC 119, Calculus I- IV, and Data Structures and Algorithms. To complete data structures in my first semester of junior year. Community Service Coordinator and member of Louis Stokes Mississippi Alliance for Minority Participation (LSMAMP) Program.

2020- 2025

W O R K E X P E R I E N C E

Innovation Fellow

Center For Innovation, Jackson MS

Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts. Networked and built a strong presence with peers to facilitate professional relationships. Collaborated with team to optimize workflow and achieve objectives. Optimized customer experience by delivering superior services and effectively troubleshooting issues.

05/2022- Present

Tutor and Mentor

Scholar's Academy, Jackson MS

07/ 2021- Present

Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.

Planned lessons for the allotted time to strengthen weak subjects and build skills. Supported students with helpful study habits and exam strategies.



Contact this candidate