** ***** **** ***

Baltimore MD, *****

410-***-****

aduuqa@r.postjobfree.com

Zaiere Bradford

SKILLS

- Critical thinking

- Professionalism

- Office Image

- Problem solving

- Teamwork and collaboration

- Solution Oriented

- Organization

- Team Leadership

- Sales professional

- Customer training

- Relationship building and management

- Customer service

- Sales

- Excellent communication skills

- Goals and performance

- Technical aptitude

- Cash register familiarity

- Stocking

- Goal-oriented

- Business Strategy

- Personable

- Training and development

- Opening and closing procedures

EXPERIENCE

Chrome Solutions, Towson MD~ Account Manager

(December 29, 2021- PRESENT)

● Assisted with administrative tasks such as record keeping, correspondence, and material gathering.

● Maintained the general ledger's integrity, including the chart of accounts.

● Improved operational efficiencies by developing customer service protocols and standards.

● Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.

● Outperformed my sales targets and increased client retention by 80%.

● Networking and communication with other parties are important to me.

● Oversaw the production and distribution of videos, social media posts, and other marketing materials.

Sprouts Farmers Market, Baltimore MD — Meat Clerk

(July 2020 - December 2021)

● Washed, peeled, cut, and measured the ingredients for the recipe.

● Processed payments and counted change to complete transactions.

● Provided prompt and courteous assistance to customers in person and over the phone.

● Restocked products based on available inventories and customer demand.

● Provided training to new sales associates so that they could contribute to the store's positive culture.

● Customers were notified of upcoming sales events and promotions.

● Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

● Dealt with all customer service issues courteously and in accordance with company policies.

● Greeted customers and assisted them in finding items.

● Was in charge of meat inspections and maintaining a proper temperature environment.

Burger King, Baltimore MD — Cashier

(June 2019 - December 2020)

● Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area.

● Trained

● Incorporated

● Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.

● Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.

● Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging.

● Had planned ahead.

● Established

● Kept track of food stock and supplies in order to reorder on time.

● Took orders from customers by writing down menu items, substitutions, and add-ons.

● Washed and sanitized dishes after each use to protect customers. Victoria Secret, Baltimore MD - Sales associate

(October 2021- December 2021)

● Organized store merchandise racks and displays to promote and maintain visually appealing environments.

● Designed eye-catching displays to attract customers' attention.

● Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.

● Checked customer prices and processed sales by scanning barcodes.

● Kept my knowledge of store sales, payment policies, and security standards up to date.

● Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.

● Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

● Mannequins were dressed and accessorized to highlight the featured clothing and accessories.

Flying Fruit, Baltimore MD - Barista

(August 2018 - December 2018)

● Developed the ability to remember customer names and address them by name.

● Continued to broaden my understanding of coffee styles and varieties.

● Prioritized drink requests while managing interruptions.

● Cleaned the counters, machines, utensils, and seating areas every day.

● Cleaned and sanitized work areas every 30 min to prevent infections and maintain store professionalism.

● Set and achieve professional development goals, including learning the back end about the management and how it works and understanding the environment that i'm working in to become more adaptable

● Used positive reinforcement and respectful, encouraging coaching to train new team members.

● Kept up with my attendance and punctuality on a regular basis.

● Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.

● Taught new products to coworkers and customers.

● Created original artwork for the daily specials board. EDUCATION

New era Academy, Baltimore MD ~Diploma

September 2020 - MONTH 2021, Baltimore

AWARDS

~ AP Honor roll certificate

~ AP College Courses

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