Warehouse Associate Customer Service
Resume:
Sheronda Word
Los Angeles, CA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Amazon - Kent, WA
May 2021 to Present
Pack orders, sort, induct orders
Warehouse Production Lead
KING COMMAND FOODS - Kent, WA
January 2017 to Present
1. Run and operate production lines.
2. Train new employees.
3. Prepare and ship out sample orders for new customers. 4. Inventory
5. Stocking
6. Print labels
7. Set up warehouse for production
8. Assign employees to work stations
9. Make sure the employees have everything for the day for production. 10. Make sure all labels and boxes are correct.
Customer Service
Safeway Deli Department - Des Moines, WA
Present
Cook prepare orders cashier
Warehouse Associate
Amazon Warehouse - Kent, WA
Present
Sort, induct, pack, CPT's, problem solve lead
Shift Manager
Arbys Restaurant Group, Inc.
January 2011 to July 2016
Warehouse Worker
AllStars Staffing
February 2010 to January 2011
Taco Bell Cashier
Taco Bell - Seattle, WA
March 2009 to August 2009
Education
Ged
Renton Technical College
Skills
• Cashier, manager, inventory, prep, truck, maintence (9 years)
• POS
• Food Safety
• Restaurant Experience
• Restaurant Management
• Shift Management
• Serving Experience
• Food Preparation
• Management
• Busser
• Host/Hostess
• Customer service
• Warehouse experience
• AS400
• Order Picking
• Load & Unload
• Warehouse Supervisor Experience
• Food production
• HACCP
• Warehouse Management
• Packaging
• Delivery Driver Experience
Certifications and Licenses
Food Handler
Present
Assessments
Warehouse shift leader — Familiar
December 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Familiar
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Food service: Customer situations — Expert
April 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Expert
Cooking skills: Basic food preparation — Familiar
April 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
Warehouse associate — Expert
December 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Expert
Retail customer service — Completed
February 2021
Comprehending and responding to retail customer needs Full results: Completed
Work style: Reliability — Proficient
February 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service fit — Familiar
April 2021
Measures the traits that are important for success for customer service roles Full results: Familiar
Food service fit: Back of house — Expert
April 2021
Measures the traits that are important for successful back of house food service roles Full results: Expert
Work motivation — Expert
February 2021
Level of motivation and discipline applied toward work Full results: Expert
Administrative assistant/receptionist — Familiar
April 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer focus & orientation — Highly Proficient
February 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Forklift safety — Familiar
February 2021
Best practices and safety hazards in forklift operation Full results: Familiar
Delivery driver — Familiar
December 2020
Interpreting instructions or signs and solving problems Full results: Familiar
Warehouse shift leader — Familiar
December 2020
Supervising warehouse staff and maintaining safety and security standards Full results: Familiar
Manufacturing fit — Expert
April 2021
Measures the traits that are important for success in manufacturing roles Full results: Expert
Management & leadership skills: Planning & execution — Familiar April 2021
Planning and managing resources to accomplish organizational goals Full results: Familiar
Food safety — Highly Proficient
April 2021
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Highly Proficient
Attention to detail — Completed
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Retail customer service — Completed
May 2022
Responding to customer situations in a retail setting Full results: Completed
Food safety — Highly Proficient
April 2021
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
February 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Completed
April 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Cashier skills — Proficient
April 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Proficient
Work motivation — Expert
February 2021
Level of motivation and discipline applied toward work Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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