Customer Service Waitress

Ana Paula Romanelli

781-***-**** aduuor@r.postjobfree.com

English-Spanish-Portuguese

Summary of Qualifications

· Extensive experience in restaurants as a waitress, hostess, and customer service.

· Accustomed to working in fast-paced work environments with the ability to analyze situations quickly and correctly and make good decisions

· Excellent interpersonal skills with the ability to work well with others, supervise teams and drive the desired results.

· Language skills: Fluent in written and spoken Portuguese. Reasonable command of spoken and written Spanish and English.

Objective:

I want to put my skills and experience to good use in a challenging and dynamic work environment. I am willing to begin in an entry-level position and prove my ability to perform well and deliver results. My objective is to establish myself as a highly valuable member of a growing company and play a key role in the success of this organization. Key Skills:Excellent interpersonal communication ability. Positive and confident attitude with a strong work ethic. Ability to communicate, lead and educate team members. A fast learner and a proactive manager. Able to realize and exceed the results expected of me.

Professional Experience:

Trade-Seaport - Boston- server- (2022-2023)

Contessa Newbury Hotel - Boston - Captain (2022-2022) Valsos Table and Bar - Revere - Server - (2019-2022) Bob C's Ristoranti - Boston - MA - USA - Waitress (2019) Varandas Grill Restaurant - Miami Beach-FL-USA - Restaurant manager (2016-2019) Typo Restaurant - Miami Beach - FL - USA - Waitress (2014-2016) Little Brazil - Miami Beach-FL-USA- Waitress- (2014-2014) Pima Pasta - Miami Beach -FL-USA- Waitress-(2013-2014) Sushi Samba - Miami Beach - FL-USA - Hostess (2012-2013) Additional Training:

- English-Miami Beach Adult and Community Education Center–USA (2012-2017)

- Leadership Team Workshop - focused on improving team performance through better leadership- Sebrae-SP-Brazil (2009)

- Customer Service - Sebrae – SP- Brazil (2009)

- Human Relations Training – Senac-SP-Brazil (2008)

- Marketing and Sales Training - Senac – SP-Brazil (2008)

- Word, Excell, PowerPoint, Movie Maker, Photo Edition, Quickbooks, Internet

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