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CONTACT

Address : Fate, TX *****

Phone : 469-***-****

Email : aduund@r.postjobfree.com

SKILLS

Very strong operational knowledge with solid business acumen

Excellent problem-solving skills; ability to manage and resolve issues effectively and efficiently

Ability to meet deadlines and consistently deliver solid results

Strong organizational skills; attention to detail

Effective interpersonal and leadership skills, with ability to create positive work environment

Good analytical and mathematical skills

Knowledge of computers to operate effectively with Outlook, PowerPoint, Word and Excel

Ability to communicate effectively both orally and in writing

Good presentation skills

Good decision-making skills

Advanced Anatomy Knowledge

Wound Care and Irrigation

IV Discontinuation

EMR Systems

Patient Skin and Nail Care

Charting Expertise

Direct Patient Care

Sterile Procedures and Techniques

Clinical Applications

Completing Insurance Forms

Assisting with Physical Exams

Simple Dressings

Human Anatomy and Physiology

Customer Service

Restocking Lab Supplies

First Aid

Vital Sign Monitoring

Antigen Testing

Patient Management

Medical Records Management

Using Scales

Complex Problem-Solving

Documentation Procedures Expertise

EKG Set Up and Monitoring

Using Centrifuges

Team Management

Medical Terminology

Patient Confidentiality

Patient Advocacy

Patient Education

Patient Interviews

Suture Removal

Staff Training

Radiologic Technology

Positioning Patients

Image Collection

Procedure Explanation

Radiographic Imaging

Checking Patient Details

Radiation Exposure Minimization

Patient Assessments

Comfort Patients

Collect Histories

PROFESSIONAL SUMMARY

To employ my knowledge and experience with the intention of securing a professional career with the opportunity for career advancement. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

WORK HISTORY

Director of Operations, 12/2019 to Current

Citra Urgent Care - Dallas, Texas

Oversaw day-to-day clinical activities in accordance with business objectives.

Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Defined, implemented, and revised operational policies and guidelines.

Monitored clinic workflow and administrative processes to keep operations running smoothly.

Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.

Monitored budget and utilize operational resources.

Achieved team goals through formalized training plans, coaching, and performance management.

Managed procurement, inventory, and clinical operations.

Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.

Conducted new hire orientation and oversaw their training.

CEO, 10/2015 to Current

Forever Lashes, LICENSED EYELASH TECH

I consult with new clients that are interested in getting eyelash extensions

Depending on the look that the customer wants, I apply individual eyelash extensions one by to the client's natural lashes with adhesive

Once complete, the client is allowed drying time

I take care of follow up appointments and after care.

07/2014 to 12/2015

Travis Mechanical CUSTOMER SERVICE REP

I handled residential and commercial accounts here

I answered the phone, entered service calls, and closed out service calls

My main responsibility here was creating quotes from information that technicians would provide to me

I would look up parts and equipment information so that I could determine when the technician could return to fix the problem after the quote was approved from our customer

7-11, Movie Tavern and Michael's were just a few customers that I dealt with

I helped dispatch when they were short-handed and did payroll for techs numerous times

We took care of service calls for air conditioning, heating and refrigeration.

Procore Pharma OFFICE MANAGER, 04/2013 to 06/2014

My duties as the Office Manager included hiring of new employees and was also responsible for payroll

I maintained our accounts payables and receivables using QuickBooks

We manufactured Pedialyte and sunscreen for other companies which I did all invoicing for

I also dealt with our customers daily

I would keep them up to date on their products and pricing as well as handling any issues that they might have.

EDUCATION

DIPLOMA

Dallas, TX

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ANGELA TREVINO

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