Receiving Associate Customer Service

Experience

NOEL STEWART

240-***-**** ******************@*****.*** Laurel, Maryland

Dedicated professional with proven performance in management, leadership and communication. Detail- oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Receiving Associate

HOME DEPOT, Laurel, MARYLAND

April 2019 - December 2022

• Delivered constant communication between departments regarding inventory shortages.

• Used scanners to accurately track orders and inventory. Established effective working relationships with stakeholders to support strong commitment to customer service.

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Unpacked and examined incoming shipments, noting and reporting consistency, discrepancies, or damages.

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• Packed and processed outgoing shipments, coordinating with courier pick-ups for smooth delivery.

• Organized storeroom, properly stocking merchandise for easy retrieval.

• Operated hand trucks to move merchandise to proper departments or areas.

• Recorded incoming and outgoing shipments, saving detailed information in company database.

• Compared physical inventory with purchase orders for accuracy.

• Recorded shipment data for reporting, accounting and recordkeeping purposes.

• Computed shipping, storage and demurrage charges using computer and price list.

• Prepared work orders, bills of lading and shipping orders to route materials.

• Contacted carrier representatives to make arrangements for shipping and delivery of materials. General Training Manager

KENTUCKY FRIED CHICKEN (KFC), SilverSpring, MARYLAND June 1990 - June 2013

• Implemented safety courses to engage workers on importance of workplace safety.

• Documented organizational best practices to implement operational standardization. Oversaw team authoring development standards, processes and templates to produce consistent instructional materials.

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• Reviewed standards against performance and developed measurable action plans to meet goals.

• Tracked attendance of programs and maintained accurate records for audit purposes.

• Prepared staff work schedules and assigned specific duties. Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.

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Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.

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Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

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Skills

Certifications

Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiency.

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Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.

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• Planned store layouts or designed displays.

Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations.

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• Document Preparation

• Workflow Planning

• Efficient Routing

• Inventory Accuracy

• Order Checking

• Shipment Inspection

• Data Documentation

• Contents Verification

• Storage and Supply Management

• Shipping and Receiving

• Forklift Equipment Certification

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