TAMARA BORN

aduukq@r.postjobfree.com 469-***-**** Arlington TX 76010

SUMMARY

Energetic and self-motivated Customer Service professional providing top-notch service with 20+ years’ experience. Seeking an opportunity that utilizes my ability to effectively communicate with customers by making sound decisions to problem solve, thereby fostering customer retention and the company’s bottom line. I also have over 8 years’ experience in Private Home Health Care and 5 years’ experience as an Animal Care Assistant. On my entrepreneurial side, I have recently started providing professional Home Cleaning Services.

Skills include:

Responsible, dependable, and flexible; committed to top quality work

Sound decision making and problem solving skills

Multi-tasked oriented; high degree of initiative

Hard worker, quick learner, and ability to assume responsibility

Attention to detail, efficient organizational and prioritization aptitude

Effective interpersonal and communication skills

Computer knowledge: Word, Excel, Outlook, Social Media, and Website navigation

PROFESSIONAL EXPERIENCE

Customer Service Representative I Fort Worth, TX

CO-OP Financial Services 02/2022 - 8/2022

Provide quality customer care to CO-OP Financial Services credit unions, the National Relationship Management team, and other internal clients by providing timely problem resolution.

Log and track client requests, projects, and issues.

Research and resolve client inquiries (i.e., system functions, system problems, cardholder issues, etc.).

Enter and maintain accurate call tickets for all inquiries received and other major issues. Provide daily updates to customers (internal and external) on issues that are researched.

Package Handler Hutchins, TX

FedEx Ground 01/2022 – 3/2022

Responsible for loading and unloading packages of various sizes from delivery vehicles, trailers, conveyor system carts and load gratings.

Accurate sorting of packages per company directives.

Lifting, carrying, pushing, and pulling of packages on a continuous repetitive basis.

1 of 2 - Tamara Born Resume

PROFESSIONAL EXPERIENCE cont’d

Home Cleaning Associate Dallas, TX

Diem Home Services 01/2022 - Current

Sweep, vacuum, and mop all floors of home.

Move, clean, and rearrange household furniture.

Dust and wipe all lighting fixtures, shelves, and windowsills of residence.

Wash and disinfect all washroom fixtures, toilets, and surfaces.

Use of appropriate cleaning procedures and products.

Empty wastebaskets.

Wash walls, ceilings, ceiling fans, woodwork, and baseboards.

Clean refrigerator, freezer, washing machine, dryer, and microwave. Animal Care Assistant Talty, TX

Legacy-Labs 08/2018 - 01/2022

Provided care for dogs and puppies, including vaccinations, bathing, grooming, cleaning, and walking.

Assisted in training puppies.

Maintained and cleaned the animals’ living areas, prepared their food, and assisted in other areas of their health and well-being.

Provided personal assistance to Executive encompassing errands, home cleaning, meal preparation, grocery shopping, housekeeping, laundry, and pet care.

Private Home Health Care Garland, TX

Family Caretaker 01/2010 - 05/2017

Assisted patient with day to day needs, including bathing, dressing, preparation of meals, feeding, grocery and supply shopping, administered medications, doctor appointments, and other personal needs.

Followed patient care plan directives as recommended by physician.

Performed regular housecleaning tasks, such as cleaning dishes, sweeping, and mopping floors, doing laundry, and cleaning patient medical equipment.

Ensured a safe, healthy, clean, and uplifting patient home environment.

Provided on-the-clock, on-call, in-home assistance. Parts Clerk Richardson,

TX

Reliable Chevrolet

Provided auto repair status/updates to customer.

Assisted mechanics with part updates.

Entered work orders into computer. Maintained customer files. EDUCATION

09 - 12/2000

GED Texas Education Agency - 1997 San Marcos,

TX

Building Construction Technology Training Gary Job Corps Center - 1997 San Marcos, TX

2 of 2 - Tamara Born Resume

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