APRIL WILLIAMS

*** ****** **, ********, *********, 37066, US • 615-***-**** • aduuj8@r.postjobfree.com

With hands-on experience in Working from Home and using various computer programs, I am eager and dedicated. Customer-focused, professional, and adaptable

dedicated to learning, growing, and succeeding in Working at Home in Customer Service/ Sales Microsoft applications skills

OSHA guidelines

Material quality inspection

Manufacturing

Extremely quick learner

Exceptional organizational skills

Assembly and production

Interpersonal skills

Social Services and Counseling Psychology - Associates in Human Services - 1996 Hesser College - Manchester, NH

I was a member of Phi Theta Kappa

Was a certified per tutor

Developed a support group for students with a disability Recieved a Presidential Commendation

Sat on the Present'd Advisory Board

Production Operator - April, 2022 to Present

All Star Personnel and YAPP USA Automotive Systems, Inc. - Gallatin, TN Enthusiastically took on additional shifts during peak work periods to keep projects on track. Demonstrated proper use of cutter and various types of welder equipment to newly hired employees to avoid workplace injuries. Assisted operation of production equipment, which resulted in more efficient runs. Inspected final products to ensure that they met quality standards and tolerances. Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues. Used proper QA procedures to inspect final products for defects and flaws. Demonstrated a strong capacity for team building by leading the site preparation team to complete mission-critical projects on time or ahead of schedule.

Inspect manufactured goods to ensure their quality. Kept my work area clean, neat, and organized to avoid accidents, mishaps, and misplaced tools. Production Operator - January, 2022 to September, 2022 All-Star Personnel - Gallatin, TN

Professional Summary

Skills

Education

Work History

Direct Support Professional - October, 2017 to September, 2021 Community Options and Evergreen Life Services - Bowling Green, KY Kept an eye on things.

Kept track of resident responses, progress with approaches, and reported any unusual signs or symptoms to the medical staff. Kept track of everything.

Aided

Kept track of my interactions with prospects, their families, and advisors, as well as developing relationships with potential referral sources. Communicated with patients frequently to offer assistance, support, and instructions. Provided elderly and developmentally disabled patients with compassionate companionship. Helped disabled people gain independence while keeping a close eye on their safety at all times. Followed the doctor's instructions and administered the medication. Oversaw routine activities such as medication and personal hygiene to ensure safety. Customer Care/ Account Specialist - April, 2017 to October, 2017 Afni, Inc. - Bowling Green, KY

Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Provided exceptional end-to-end service by providing a consistent customer experience. Made sure that customer account information and databases were up to date. Recommendation

Worked with customers to bring their accounts up to date with appropriate repayment plans. Seasonal WAH Customer Relations - October, 2014 to December, 2014 Sitel Nashville - Nashville, TN

Entered call details and solutions into the CRM database. Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes. Took advantage of opportunities to improve customer experiences and encourage repeat business. Established long-term, loyal customer relationships by providing excellent service and detailed order, account, and service information. Used highly effective selling skills while properly engaging and presenting solutions to customers. Provided a superior customer experience in order to build a loyal customer base. Looked into and resolved issues with accounting, service, and delivery. Used my sales skills to promote Toys R US products and to take advantage of upsell opportunities. Explained billing procedures to customers, processed payments. I am a licensed foster parent and I am looking for a work at home job/career. With my experience in Customer Service and Working from Home I am qualified and know the discipline it takes to be successful at a home job. Additional Information

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