Erika Banke – General Resume

Phone: 503-***-**** Email: aduue4@r.postjobfree.com

OBJECTIVES:

To be a part of a team that encourages and uplifts each other and is professional and positive about their work. To receive training and guidance that will guide me towards sustained success. To build and grow a career path, and to use my skills and experiences to provide exceptional and personable customer service.

SKILLS:

• Very personable, organized & detail oriented

• Excellent communicator; verbal and written

• 19 Years customer service and leadership experience

• Management experience

• Reception

• Works well in a fast paced environment

• Retains vast knowledge of products/services, and can share benefits with customers

• Extensive sales experience

• Cash handling and till balancing

• Experience training others in cash handling and customer service approaches

• Positively coaching and equipping a team to meet goals together

• Interviewing, hiring and training experience; I enjoy teaching others new skills

• Negotiating on my client’s behalf

• Offer writing

• Circle-marketing around listings

• Listing launch prep

• Marketing design

• Brivity/CRM experience

• Event coordination

• Booking contractors

• Appointment coordination

WORK EXPERIENCE:

~Real Estate Agent/Team, Beaverton OR.

Listing Assistant & Marketing Coordinator, November 2021 - November 2022

~Real Estate Agent, Portland OR.

Buyers Agent, April 2020 - November 2021

~Caregivers Placement Agency, Portland OR.

Nanny, September 2015 – January 2020

Infant care/childcare for various families

Overnight child-care

~Bath & Body Works, Gresham OR.

Co-Manager, November 2013 - June 2015

Brand manager: product organization and floor sets, In charge of all visual marketing, organizing and leading teams, interviewing, hiring and training, cash handling and deposits, high level of customer interaction, leader in achieving sales goals through excellent customer service approaches and coaching associates

~City Christian Preschool, Portland OR.

Preschool Teacher, July 2012 – November 2013

Curriculum organization/application

~Nanny For Two Boys. West Linn OR.

Childcare and housekeeping, January 2012 – July 2012

Homework help

~Sunshine School, Portland OR.

Infant Teacher, December 09 – January 2012

Full time care for focus group of four infants

~Balley Total Fitness, Tigard OR.

Kids Club Coordinator and Front Desk Reception, October 09 – December 09

~MWR Navy Youth Center, Key West FL.

Youth Counselor, December 08 – August 09

Ran open recreation programs for youth ages 10-18

Ran official Boys and Girls Club of America programming

Arts Coordinator

~Navy Exchange, Key West FL.

Barber and Hair Stylist for Active Duty Navy and their affiliates, September 08 – December 08

Retail sales

~Rustic 26, North Plains OR.

Hair Stylist and Nail Technician, July 08 – September 09

Reception duties and retail sales

~N.K Image Studio, Portland, OR.

Hair Stylist, October 07- December 07

Receptionist duties

All salon maintenance and retail sales

~Victoria's Secret, Portland, OR.

Sales Lead, December 04- October 07

Performed all management duties: sales and cashier training, ordering supplies, back stock receiving and organizing, driving sales numbers and encouraging personable sales behaviors, setting sales goals and creating a positive customer experience.

Key holder, opening and closing duties

Cash handling- Balancing tills, cashier training, cashier lead

Advanced credit sales numbers

~Regis Salon, Tigard, OR.

Hair Stylist and reception duties, January 07- June 07 & April 08 – July 08 Continuing education classes

Formal Style Specialist

~Enchante Salon and Day Spa, Beaverton, OR.

Stylist and Nail Technician, June 06- November 06

Reception duties

~New Seasons Market, Beaverton, OR.

Meat Department Clerk, October 04- January 05

Customer service at meat counter, cleaning and closing duties.

EDUCATION:

~Portland Community College, Portland OR.

2 years of General Education Classes for Applied Sciences

~Northwest College of Hair Design, Hillsboro OR.

Cosmetology Licenses, October 2005

Hair Design and Nail Technology

~C.S. Lewis Academy, Newberg OR.

Diploma, 2004. GPA: 3.67

Contact this candidate