FIDELIA H SOLIS

PROFILE

Over * years experience in healthcare settings such as hospitals, LTACH and outpatient facilities. Fluent in both English and Spanish. Associates degree in healthcare management in applied science. My overall goal is to potentially grow with a company where I can expand my roots and my expertise can be utilized. Strong organizational skills and proper work ethic.

EXPERIENCE

PATIENT ACCESS REPRESENTATIVE, VALLEY BAPTIST MEDICAL CENTER; HARLINGEN, TEXAS: JULY 2022-JANUARY 2023

Patient access, registration and completing scheduling for patients. Obtaining financial clearance on patient accounts and verifying insurance. Collecting payments and co- payments from patients. Strong telephone and communication skills between my team members and the other clinical staff. Used Phreesia to better register patients and assisted patients with app to help registration process. Assisted and helped new hires with training throughout the whole system. Had new hires shadow me for 1 week before showing new hires hands on training. Experience in Emergency department and free standing emergency care center.

PATIENT CARE ASSISTANT/UNIT ADMINISTRATIVE ASSISTANT, HOUSTON METHODIST CONTINUING CARE HOSPITAL; KATY, TEXAS - OCTOBER 2021-JULY 2022

Direct patient care with multiple patients under the supervision of a registered nurse. Attending to call lights to patients to meet patient satisfactory needs. Attending to phone calls and directing them to the proper unit or person. Providing feeding for patients or assistance to those in need. Taking vitals and collecting blood sugars before and after meals or as needed. Assisting patients with bathing and with the restroom. Having good housekeeping and an organized area. Keeping rooms tidy and neat. Helping staff and patients with translation when needed. STAFFING NURSING ASSISTANT, HOUSTON METHODIST; KATY, TEXAS: JANUARY 2021- OCTOBER 2021

Travel assignment with multiple extension, direct patient care under the supervision of a registered nurse. Assisted with activities of daily living such as feeding, bathing, tidying up patients rooms, helping assist with transfers and taking vitals for my shift. Checking daily glucose before and after meals or as directed by nurse. Assisted patients and staff with translation in Spanish.

STAFFING NURSING ASSISTANT, MEMORIAL HERMANN; KATY, TEXAS: SEPTEMBER 2020 - JANUARY 2021

Travel assistance with multiple extensions, direct patient care under the supervision of a registered nurse. Floated to ICU, Med/Surgery floors and Pedi floors. Assisted nursing staff with patients in personal hygiene and toileting. Feeding patients and passing out trays for meals. Assisted staff with daily transfers. Turning patients and repositioning as needed.

CERTIFIED NURSING ASSISTANT, EDINBURG REGIONAL MEDICAL CENTER; EDINBURG, TEXAS: FEBRUARY 2019- SEPTEMBER 2020

Assisting patients in activities of daily living such as bathing, eating, using the restroom, transferring as needed. Checking vitals upon shift and throughout as needed or directed by a registered nurse. Working with COVID patients and multitasking. Checking blood sugars and reporting any abnormal glucose readings to assigned nurse for patient.

956-***-**** fideliasolis@hotmail.com

EDUCATION

The college of healthcare professions: January 2019- May 2021 Degree: Healthcare management in Applied Science

SKILLS

• Strong telephone and communication skills

• Good knowledge of medical terminology

• Being emphatic

• Time management

• Multitasking