Customer Service Habilitation Specialist

KELLY LEGGE

1-402-***-****

***********@*****.***

EMPLOYMENT OBJECTIVE:

To find a position where I can prove my hardworking ability as well as contribute to the growth and development of the organization I work for and my family. CUSTOMER SERVICE SKILLS:

~ Twenty plus years work experience

~ Fast and easily trained in new tasks

~ Versatile team player

~ Always ready and willing to help in anyway

~ Undertook responsibility for opening and closing businesses ~ Trusted with merchandise and money accounts

~ Excellent internal and external customer service skills

~ Understand the importance of maintaining client confidentiality OFFICE SKILLS:

~ Completed all filing and sorted mail for office of 250 employees ~ Took accurate messages for 250 employees

~ Operated multi-lined switchboard

~ Took incoming calls, entered computer information (WordlExcel) ~ Dispensed information to dispatchers for field officers

~ Completed daily documentation for youth group home EDUCATION AND TRAINING:

~ Atkinson Youth Services, Omni Behavioral Health, and Pathfinder Support Services: Licensed Counselor, Adult & child CPR Trained, Restrain and Crisis Prevention Certified, Bonded

~ Central community College- Psychology major! minor in English & math WORK EXPERIENCE:

2021-current Guardian Light (family support worker) 2019-2021 Goodlife Counseling (family support worker) 2018 Elks Club (cook)

2017 Elks Club (cook)

2016 Pizza Hut waitress then manager

2015 California overnight medication aide/night supervisor 2014 California grocery deli supervisor

2013 Midwest Covenant Home (assisted living & housekeeping) 2010-13 Aging Partners (in-home health care)

2012 Crisis Prevention: de-escalating crisis situations

(suicide/anxiety/abuse, 24-7 hotline) 2011-12 Northstar Services (behavioral habilitation specialist/in- home

overnight care)

2008-9 Omni Behavioral Health (group home counselor) 2006-8 Pathfinder Support Services (transport/supervised child visitation/removal) 2002 Atkinson's Youth Services

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