Operations Management

Michael Warren

***** ******** **, *********, **, 48195

734-***-**** ***************@*****.***

Multi-Site Operations Mgmt

Critical Procedure Development

Project Coordination & Mgmt

Training Focused

Sales

Health & Safety Guidelines

Purchasing & Procurement

Business Development

Inventory Management

Customer Service

Contract Negotiations

P&L Management

Supply Chain Management

Expansion Strategies

Employee Relations

Process Improvements

Auditing & Compliance

Facility Management

Professional Experience

KMM LLC. Real Estate Investment

November 2016 to current

Owner – Southgate, MI

Owner/Operator

Developed operating and capital budgets.

Kept accurate and detailed records fully compliant with reporting requirements to meet all state, local and federal housing requirements.

Analyzed market trends for rental and resale properties

Handled all tenant complaints promptly, calling repairmen and other support companies as needed.

Director of Operations North America Electrical Quality Division

May 2015 to January 2017

The PIC Group – Shelby Twp, MI

Created a division that specialized in Electrical components in production, quality inspections, repairs, and reworking.

Established locations in Canada, Mexico and 9 states with approximately 1500 employees.

Developed multiple training programs specialized for each program to quickly train and enhance employees’ capabilities and skills.

Contract negotiations, project management, establishing new clients, distribution and logistics management, budget and P&L management, inventory control management, staffing, and training.

Overseen Quality, Operations and Logistic teams working in Tier 2, Tier 1 and OEM facilities.

Communication- Effectively communicates performance in all aspects of the business including, but not limited to Policy, Safety, Quality, Delivery, Productivity during pre-shift meetings and team meetings

Analyze procedures and recommend/implement measures to improve production methods, equipment performance, quality of product and implement changes to increase efficiency of department team members.

Created a customer service call center to address client’s questions and/or issues quickly and effectively while driving Customer First policies.

Director of Operations

March 2009 to May 2015

ABCO Industries - Romulus, MI

Overseen all operations of ABCO a regional company in 3 states, 17 locations and 300 employees.

Developed key relationships with customers, vendors, and suppliers.

Responsible for Contract negotiations, developing new client base, Creating specialized training programs, project management, warehouse management, distribution and logistics, budgeting and P&L management, Safety compliance, customer service, and inventory management.

Responsible for all aspects of ABCO including and not limited to all administration, production, and operations.

Worked closely with OEM’s, Tier 1 & 2 on logistics and operations of all projects at multiple locations providing Quality Assurance, production, and logistics support along with Technical Resourcing

Education

ITT Technical Institute - Troy, MI – Associate Electrical Engineering, 1998

Henry Ford Community College – Dearborn, MI Associate Criminal Justice, 1997

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