LAUREN BARNETT

Cordova, TN ***** 601-***-**** aduuam@r.postjobfree.com

Professional Summary

Experience in the medical field aspect:

CPR qualified 12/15/2022.

Completed the HOSA program in High School, which consisted of completing rotations in the hospital.

Receptionist/tech at the pet hospital, managing over 200 pets a day. Front desk/Insurance and scheduling at Affordable Dentures End of day and deposits and sales consisting of $250,000 a month. Assisting the office manager and scheduling with inventory. Treatment planning and estimations of insurance.

Sterilization in the lab and following all HIPAA requirements. Skills

Insurance Eligibility

Call Handling

Appointment Booking

Data Communications

Office Meetings

Meeting Preparation

Office Supplies and Inventory

Master Calendar Preparation

Work History

Receptionist Assistant 11/2021 to Current

Affordable Dentures & Implants – Arlington, TN

Managed 100 daily multi-line calls, and greeted 45 patients during office visits. Prepared daily and maintained master calendar, collecting and disseminating general information.

Maintained order and cleanliness of reception area for professional and inviting atmosphere. Managed over 400 multiple tasks and met time-sensitive deadlines. Confirmed daily appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Communicated with individuals entering building to boost security, assist visitors and keep visitor log.

Greeted numerous visitors, vendors and interview candidates. Receptionist 05/2021 to 11/2021

Arlington Pet Hospital – Arlington, TN

Confirmed 30 daily appointments, communicated with clients and updated client records. Answered central telephone system and directed calls accordingly. Managed multiple tasks and met time-sensitive deadlines. Answered phone promptly and directed incoming calls to correct offices transferring to pet resort over 70 calls daily.

Troubleshot copy machines and printers and scheduled service as needed. Responded to inquiries from callers seeking information. Education

Associate of Applied Science: Medical Laboratory Technology 09/2022 South University of Savannah GA - Savannah, GA

Accomplishments

Awarded "Employee of the Month" for delivering outstanding administrative support. Arlington Pet Hospital July 2021.

Increased office productivity 12% by implementing numerous process improvements with scheduling and selling treatment plans.

Assisted management with the training of 5 new staff members. Recognized by customers and front desk/insurance companies for expedient and effective service.

Accomplished meeting the production budget through getting new patients. Responded to over 70 customer inquiries each day.

Used Microsoft Excel to develop inventory tracking spreadsheets. Affiliations

Society of Human Resource Management

International Council of Nursesn(HOSA).

American Marketing Association. We use Facebook management for the corporate office at Affordable Dentures and Implants.

Mother of two daughters, 14 and 10. We love to spend time outdoors as well as playing with our pets.

Me and my girls love spending time with our pets and getting outside as much as possible. They love to hike and play sports. We enjoy gardening together as well. I think it is just as important for them to get time unplugged from technology and get more learning experience.

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