Monica Schultz

615-***-**** aduu64@r.postjobfree.com Murfreesboro, TN 37128

SUMMARY

Friendly Independent Beauty Consultant with a 13-year background in wholesale and retail sales. A well-connected communicator and planner with success in personal relations and business marketing. Energetic, organized and resolution-oriented.

Patient-oriented Critical Care Nurse with 13 years of experience delivering high-quality care to patients in critical care units. Highly skilled in Burn Center and Emergency Department with demonstrated leadership skills that drive patient outcomes while sustaining care objectives.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated and loves to learn new things.

SKILLS

●Medical Terminology

●Medical Coding

●Friendly and Personable

●Professional Networking

●Complex Problem Solving

●Teamwork and Collaboration

●Scheduling and Coordinating

●Issue and Conflict Resolution

●Professional and Courteous

●Customer Service

●Honest and Dependable

●Adaptable and Flexible

●Critical Thinking

●Attention to Detail

●Honest and Ethical

EXPERIENCE

Independent Beauty Consultant

Mary Kay Cosmetics Ltd,

Murfreesboro, TN. 2009 - current

●Show customers how to apply makeup and other products to achieve desired looks.

●Stay up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

●Evaluate customer skin to determine unique conditions and skin type.

●Offer complementary makeup consultations to individuals to promote key product lines.

●Capitalize on upselling opportunities for additional products and services to increase sales numbers.

●Build and deepen productive and positive customer relationships with high-quality service and focus on gaining loyalty.

●Recommend appropriate products to meet customers' individual needs.

Freight Logistics Account Manager

Spencer Boys - a LandStar Agency,

Murfreesboro, TN. 2021-January 2023

●Provided precise and productive communication between my customers and my carriers.

●Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

●Established or monitored specific supply chain-based performance measurement systems.

●Implemented bar coding system to identify location and quantities of requested items.

●Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.

●Monitored product import or export processes to verify compliance with regulatory or legal requirements.

Clinical Research Nurse Coordinator

Vanderbilt University Medical Center,

Nashville, TN. 1998 - 2017

●Collaborated with sponsors and investigators to coordinate efficient and fully compliant research trials.

●Kept patient care protocols and clinical trial operations in compliance.

●Demonstrated leadership by making improvements to work processes and helping to train others.

●Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, and protocols.

●Assessed medical codes on patient records for accuracy.

●Communicated with healthcare personnel, including practitioners to promote accuracy.

●Expertly assigned charges and payments for medical procedures.

●Identified and mitigated business and legal risks in prospective and existing contracts.

●Reviewed proposed contracts and grants against established policies, guidelines and legal requirements to identify critical issues.

Critical Care Registered Nurse

Vanderbilt Universal Medical Center,

Nashville, TN. 1985 - 1998

6 years- Burn Center

7 years- Emergency Department

●Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.

●Mentored new nurses on practices and procedures to drive patient outcome goals.

●Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.

●Advocated for patients by supporting and respecting basic rights, values and beliefs.

●Administered care to patients suffering from catastrophic traumatic injuries.

●Participated in extra training and courses to refine and improve upon industry knowledge.

EDUCATION AND TRAINING

Diploma -

●Registered Nurse, Mennonite Hospital School of Nursing, Bloomington, IL. 1984

Freight Broker Basics -

●Freight Logistics, LandStar Trucking, Jacksonville, FL. 2021-2023. On the Job Training

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