Service Agent Desk Officer
Resume:
CURRICULUM VITAE
PERSONAL INFORMATION
Name : Doris Mueni Peter
Date of Birth : 2nd February 1996
Passport No : AK1064646
Gender : Female
Nationality : Kenyan
Marital Status : Single
Languages : English and Kiswahili
Telephone No : +254*********
Email : **************@*****.***
PERSONAL PROFILE
A knowledgeable, God – fearing, goal driven and diligent effective team player with well demonstrated organizational and administrative skills; can work with zeal, passionately and consistently in busy/deadline driven environment. My ability lies in the fact that I am a visionary thinker and willing to work as part of a team to play an indispensable role both in leadership and work execution. I love responsibilities and a key player in conflict resolution alongside counseling and motivation
CAREER OBJECTIVE
To work diligently with perfection, to be more flexible in the ever changing corporate world, and to be recognized in the field of expertise while adding value to the nation as a whole. To also take part in nurturing of young leaders in a view of enabling them to attain their dreams in life. Working hard at work place to ensure team playing, honesty and integrity.
KEY ATTRIBUTES
A young enthusiastic and hardworking person with clear leadership abilities. An honest and upright person, a team player with organizational, interpersonal and communication skills. I am also willing to work in a multi-cultural, multi-ethnic, multi-lingual work environment.
EDUCATIONAL BACKGROUND
Sep 2015 – Aug 2019 Kenyatta University
Bachelors of Education - Arts
Jan – Apr 2015 Jordan Computer College
Certificate in Computer Packages
201 - 2014 St. Lawrence Kaluva School
Kenya Certificate of Secondary Education
2003 - 2010 Ithangathi primary School
Kenya Certificate of Primary Education
WORK EXPERIENCE
CURRENT WORK EXPERIENCE.
2RKH QITARAT (DOHA METRO)
Event support/Fifa ambassador.
Key Responsibilities.
Provide world class service all the time.
Manage crowds and minimize queuing as per event plan
Provide customers mobility assistance.
Assist in ticket vending machine and areas on the gate line.
Assist customers on finding their way to destinations and provide up to date information about the event.
Promote safety culture.
Sept 2020 - 2022 Mwingi Horticultural Farmers’ Co-operative society Limited
Position: Customer Service/ Front Office
Duties & Responsibilities
Greet customers or visitors as they arrive at the office.
Provide information such as services offered and available products to customers.
Direct customers or visitors to the right department or people.
Engage people in conversation in order to determine their specific reasons for visiting.
Take calls and respond to inquiries.
Handle filing and record keeping duties in accordance with the front desk officer’s instructions.
Monitor security alarms to ensure that all is under control.
Receive mail, check recipient information, and distribute it to the right people.
Route calls to the right people within the company.
INERESTS
Team building
Youth and community Development/initiatives
Travelling
REFEREES
1. Dr.Ryan Tei Makiti
*********@*****.***
Dubai
2.Fiona Nyamai
***********@*****.***
Kenya.
3.Julius Kimuli
**********@*****.***
Kenya.
Contact this candidate