Front Desk Office Manager

GLENDA NEWSOM

***** ** ***. ** **********, AL**989

**********@*****.***

706-***-****

OBJECTIVE

To find a place of employment that appreciates dedication and will allow me to grow within the business. I have a lot of different type of skills from patient care to managing an office.

SKILLS & ABILITIES

Management, excel, word, outlook, spreadsheets, invoices, contracts, patient care, prior auths for procedures and testing, phone calls to vendor and patients. Working one on one with the management team above me.

EXPERIENCE

OFFICE MANAGER

DIAGNOSTIC CARDIOLOGY GROUP

MARCH 2019 TO NOV. 2022

I worked my way from being a receptionist at the front desk to becoming a precertification coordinator to now being an office manager. I have grown a lot since taking on the office manager position 3 years ago. I manage two locations. We have 3 providers and 4 NPs with 30 employees. I manage the day-to-day activity of a medical office. I work closely with my 3 providers. While in this role I have learned how to process invoices from outside vendors, worked contracts, bank deposits, work with upper management when requested, created spreadsheets, check in and check out patients. Communicate with patients, vendors, employees and providers.

Business office Specialist

Diagnostic Cardiology Group

Nov. 2010 to March 2019

I worked the front desk on the testing side of cardiology, verified insurance, entered patient information, phone call reminders, co pays, and organized for testing technicians coming in. I then moved to being the precertification coordinator were I called insurance company’s or went on their website and performed authorization requirements.

Certified Nurse Assistant - Business office specialist with Amedisys Hospice

2003-2010

I entered patient information into the computer, answered phone calls, greeted guest, verified insurance. Took care of patients in their homes or the nursing homes.

I worked one on one with the CNA’S by coordinating their schedules and visits.

EDUCATION

MARION COUNTY HIGH SCHOOL – JASPER TN

Diploma 1983

COMMUNICATION

I feel that my communication skills are good. I communicate well face to face, emails, phone calls and mail.

LEADERSHIP

While in my position of Office Manager I was constantly in contact with my employees and providers daily. Communicating about performance and shared ideals and implemented them.

REFERENCES

CAN PROVIDE UPON REQUEST

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