A B O U T M E
DANIEL F. MARINI
CLIENT RELATIONSHIP MGMT, IT SERVICE DELIVERY & PROCESS IMPROVEMENT
PROFESSIONAL EXPERIENCE
American Technology Consulting, LLC - Tampa, FLA Client Engagement Manager – IT Training & Solutions
Mar of 2020 – Oct of 2022
-Re-built and improved custom Private IT Training (Agile/Scrum/PMP) Offer for Enterprise, mid-market, and Gov’t Clients. Expanded offer opportunities over 200% in first 3 months and 500% in first 8 months. Received recognition for acquiring the first Corporate and Gov’t Clients representing 3 industries.
-Collaborate with Sales, Marketing, Engineering, Customer Success, and Ops to integrate pre- and post-sales processes to 5x prospects in first year. Source vendors and coach/mentor team to 3x sales.
Ananya Technologies, Inc. (Start-up): North Quincy, MA
Client Relationship & Solutions Manager - SaaS
Mar of 2018 – Feb of 2020
-Developed Offer Messaging for email campaign, blogs, and collateral in collaboration with Sales and Marketing to increase Call Tracking and Prospecting Metrics by over 250%. Increased customer meetings over 400%.
-Integrated Sales/Marketing, Client Success, and Delivery to reduce onboarding time by 50%. Created deal framework, expanded funnel by 200% in 3 months and secured first Employee Engagement and SaaS Client.
AT&T, Inc. – Durham, NC 2000 - 2017
Director of Client Engagement & Vendor Sourcing – Network Integration
Jan of 2005 – Oct of 2017
-Produced and handled over 300 contracts to affect $460M+ in revenue. Built and managed QA/QC process for contracting/pricing, invoicing, P&L/margin, and vendor sourcing and grew revenue over 10x to $1.2B+. Awards: Bell Labs, Achiever’s, Spotlight & Top 10%.
Skills
-Clear and effective written and verbal communications. MS Office, Google Docs, PMP, MS SQL, CRM, Power BI & Cloud/Infrastructure.
Over 15 years of experience in Professional Services, Outsourced and Software Service Organizations. Leadership, process improvement, project scoping & Vendor Sourcing. Industries: Financial Services, Banking, Insurance & Tech.
C O N T A C T
aduu0z@r.postjobfree.com
www.linkedin.com/in/danmarini/
Greater Tampa Bay Area, FL
E D U C A T I O N
KELLER GRADUATE SCHOOL OF MANAGEMENT/DEVRY UNIVERSITY
Project Management
BENTLEY UNIVERSITY
BS in Economics-Finance