Experienced professional with a demonstrated history of working in leadership roles in multiple industries. Currently working in the customer service industry, skilled in supervisory roles, administrative roles, computer system troubleshooting and currently pursuing certification in Human Resources Management. Professional Experience
August 2006 - Present Front Desk Administrator Sertec Corporation Prepare and issue work schedules, supervise the work offce, administrative and customer service employees, Maintain records pertaining to orders and supplies, Attendance management using IEX, Monitor the call flow using CMS, computer system troubleshooting, receptionist duties and Human Resource Assistant duties. April 2001 - May 2006 Customer Service Manager Uhaul Corporation In charge of handling customer inquiries and disputes, as well as report delinquent equipment to the correct police authorities. Issuance of refunds to the customers form of payment when the need arises. Education
September 1984 - June
1988
Diploma in Business Morristown High School, Morristown, NJ Diploma with concentration in business and administrative capacities. Key Skills
Certifications
March 2018 Certified Tax Preparer
SW
Sheryl
Winston
Front Desk Administrator
5085 Dublin Drive
Atlanta, Georgia, 30331
adutzr@r.postjobfree.com
Detail Oriented
Excellent verbal and written skills
Develop positive workplace relations