Seasonal Driver Customer Service

Jodi Morris

**** ********* **

Ocean Springs, MS 39564

Cell: 570-***-****

E-Mail: **********@*****.***

Career Overview

Accurate, thorough and persistent individual seeking a position to utilize my communicative, secretarial and / or problem solving skills in a positive work environment where growth and advancement are available.

Core Strengths

Strong organizational skills

File and record maintenance

Energetic work attitude

Large cash/check deposits expert

Cash handling

Inventory control familiarity

Microsoft Excel

Accounts receivable

Confidentiality

HIPAA compliance

Medical billing

Accomplishments

CDL class B drivers license

Pa State Life Insurance License

First Aid / CPR

Work Experience

August 2021 Current

Ocean Springs School District

Schoolbus Driver

February 2021 to May 2021

DeNaples Transportation

Schoolbus driver

September 2019 to December 2020

UPS

Truck loader/ Delivery driver

Packed trucks to be delivered to customers.

I was also a seasonal driver delivering packages to customers.

August 2017 to August 2019

Laid To Rest Pest

Pest Control Technician

Provided pest control services

to restaurants/bars and

client's homes

February 2016 to March 2018

TOPPS Company

Line Operator for Ring Pops

Provide quality control of candy before and after packaging, while meeting quota.

August 2014 to June 2017

Pete's Garage Dunmore, PA

School Bus Driver

Provide transportation to and from school for elementary and middle school children. Posses a CDL class B license. Transport children with disabilities to NEIU schools.

In addition, warehouse work using pallet jacks and forklifts sorting and distributing merchandise.

Cross-trained providing back-up for customer service representatives when needed, answering client phone calls, making appointmets and sceduling meetings.

August 2013 to August 2014

Kelly Services/ TMG Health Moosic, PA

Customer Service Representative / Appeals and Grievance Coordinator

Customer Service for clients and providers concerning health care questions and policies, as well as providing resolutions to appeals and grievances from clients.

August 2008 to August 2013

SCI Mahanoy Frackville, PA

Correctional Officer

Provided supervision, control and observation to incarcerated offenders as well as others within and outside the facility while maintaining an orderly and respectful environment.

Maintained records and logs of man hours, materials and equipment used.

Supervised inmates during meals, visits, recreation, telephone calls and shower time.

Employed de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates.

August 2005 to August 2008

Kemper Auto and Home Insurance Scranton, PA

Customer Service Professional

Provided accurate and appropriate information in response to customer inquiries.

Demonstrated mastery of customer service call script within specified timeframes.

Addressed customer service inquiries in a timely and accurate fashion by using problem solving skills.

Ability to multi task and function effectively using two separate computer systems simultaneously to ensure fast and effective solutions for client satisfaction.

September 2002 to July 2005

First Credit Union of Scranton Scranton, PA

Teller/ Bookkeeper/ Collections Specialist

Managed / Processed large amounts of money, check transactions, transfers between accounts, loan payments, balanced ATM machines, and accounts payable / receivable.

Assisted in the collections of overdue loans by working out options with clients by phone and mail.

Educational Background

Pa State Life Insurance Clarks Summit, Pa

State Licensed for Pennsylvania Life Insurance.

June 2013

June 1988

Abington Heights High School Clarks Summit, Pa

Academic Diploma

August 1988 - June 1989

Keystone Junior College LaPlume, Pa

Human Services / Psychology

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