Food Service
Operations Management Training Performance Management Turnkey Customer Service and Relations Account Retention Budget and Cost Optimization Inventory Monitoring P&L Statement Analysis Menu Design and Promotions Food Safety and Sanitation (OSHA - 30 Hrs. and Serve safe certified)
Qualifications Profile
Versatile, performance-focused, and results-driven professional with extensive background in financial operations, safety compliance and implementation, sales and marketing, and business development within the food services industry. Adept at creating effective strategies and organizing activity plans to exceed sales goals, maximize growth, and expand market share.
Education
Bachelor of Business Administration, Major in Marketing and Minor in Business Law
University of Cincinnati, Cincinnati, OH Five-year Co-op Program Award
Professional Experience
Aramark Corrections, Richmond, TX
Food Service Director Fort Bend County Jail 2019-present
Oversee all areas of food service and commissary operations. As well as officers dinning. Serving over 2400 meals per day. Staff of 10 hourly associates and 50+inmates.
Ordering, inventory and P/L responsibility.
Hiring training and development of staff.
Safety and sanitation.
LM Casual Foods, Houston, TX
Manager, la madeleine restaurant 2018-2019
Responsibilities include all areas associated with operations. Cost controls, inventories, ordering, safety, sanitation and P/L. Hiring, training and ongoing staff development. Overall supervision of a staff of 20 hourly employees
BP Corporate Office, ConocoPhillips Corporate Office, Compass Group NAD, Eurest Dining, Houston, TX
General Manager IV 2007–2018
Plans and manages all facets of cafeteria food service operations, atrium shop, catering, and Starbucks coffee with $4.5M worth of total sales.
Performs wide range of administrative functions including hiring, safety training, staff development, TSA drafting, and departmental inspection.
Responsible for managing sales-building, marketing, promotions, health & safety, and sanitation along with ordering, receiving, and inventory of products, client relations, and account retention. Bottom line P/L responsibility.
Oversees staff of over 40 employees and three salaried managers running 5 days a week serving breakfast from 6:30am through 9am, lunch from 11am through 1:30pm, plus catering all day from 5:30am through 4pm and sometimes after hours events. After hours catering events included dinners, appetizers, and at times, open bar. Also catered executive dining for the executive board on a quarterly basis.
Catered special events including the Astros celebration on campus following the World Series win.
Ran 24/7 catering during Deep Water Horizon, for the on-campus Command Center.
Completed the Occupational Safety and Health Administration OSHA 30 training.
Halliburton Oak Park, Compass Group NAD, Eurest Dining, Houston, TX
Food Service Director 2005–2006
Provided expert leadership to the cafeteria and catering services with total sales of $1.5M.
Facilitated recruitment, training, and staff development while ensuring health, safety, and sanitation.
Administered menu design, promotions, and sales building.
Efficiently handled profit and loss (P&L) successfully achieving bottom line results.
Earlier Positions Held:
Texas Land And Cattle, Houston, TX
Assistant General Manager
Other Experience
The Methodist Hospital, Houston, TX
Patient Service Manager
University OF Texas Medical Branch, Compass Group NAD, Morrison Management Specialist Galveston, TX
Off-site Operations Manager