Data Entry Customer Service
Resume:
Douglasville, GA *****
Phone 404-***-****
E-mail ********@*****.***
Cheryl R. Bowden
Objective
Acquire a challenging position utilizing my abilities developed through my accounting and customer service experience with the opportunity for professional growth.
Summary of qualifications
Dedicated professional with seven years of bookkeeping / accounting and more than twelve years of customer service experience. Strong communication, organizational, administrative, bookkeeping, and customer service skills. Works well individually and also as a team player.
Work experience
Freedman Freedman & Weitman
April 1999- October 2000 -Hygiene coordinator:
Answer phone, call and confirm appointments, schedule appointments, check in and out patients, verify insurance, transfer calls, file paperwork, build new patient charts, pull and file charts, make copies, fax letters, duplicate and develop x-rays, cover lunches, data entry, print schedules, and collect payments.
October 2000- Present- Account Assistant:
All duties above plus, verify balances, post payments, post dental charges, calculate total payments, make bank deposits, open and distribute incoming mail, verify charges on accounts, call insurance companies for status on payments, assist doctors with personal needs, collect payments, send out invoices, and print invoices.
Emory Clinic
September 1997 – April 1999- Medical Records Floater:
Answer phone, data entry, transfer calls to appropriate people, file charts, file correspondence, request transcriptions, delivered charts to appropriate sections, photo copy charts, send charts to other clinics, build charts, and print schedules.
March 1996 – September 1997- Record Analyst:
Build charts, insert correspondence in charts, review charts for accuracy, data entry, answer phone, pull charts, group charts together for delivery, and send charts to proper areas / doctors.
Education
Redan High School- Graduated June 1991
* References available upon request
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