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NIMMI ALAKKAI

A D M I N I S T RATIVE E X E C U T I V E

CONTACT

Mob:

+971-*********

Email:

adutuu@r.postjobfree.com

Location:

Karunya Nivas

Dharmadam.Near Police Station

(Dharmadam) Thalassery, Kerala, India

K E Y S K I L L S

Leadership

Patience

Communication Problem solving Confidence

Team oriented Pay attention to detail

Work Ethic

Customer service

skills

Work well under pressure

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CAREER ABRIDGEMENT

Seeking a bright career in an organization which provides me an ample opportunity to improve my skills and knowledge along with the growth and development of the firm

E M P L OYMENT CHRONICLE

CUSTOMER CARE CUM BILLING EXECUTIVE 2 Year

Anashwara silks & sarees

- Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)

- Receive payments through various methods (cash, online payments etc.) and check for credibility

- Answer questions and handle complaints from customers regarding bills

- checking supplies, placing orders, creating product displays and working with retailers to improve product placement

- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

HEAD CASHIER 3 Year

Dubai Sunrise City Group

- Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies.

- Welcome customers, provide assistance and respond to their concerns.

- Manage customer transactions both cash and card payments.

- Train newly hired cashiers on accounting procedures and company policies.

- Ensure customer transactions are processed promptly and accurately.

- Generate cash related documents and account reports.

- Ensure cash associates follow accounting policies, safety procedures and customer service standards.

- Identify and communicate any accounting related issues to management promptly.

- Ensure that merchandise is properly displayed, stocked and labeled.

• English

• Malayalam

• Hindi

L ANGUAGES KNOWN

ACADEMIC CREDENTIALS

B.A HISTORY 2008

• (Cop)Vanitha college,

Thalasseri

TECHNICAL QUALIFICATION

COMPUTER ACCOUNTING 2007 - 2008

• Tally

• Peachtree

• QuickBooks

• Tradeasy customised software

PERSONAL STRENGTHS

• COMMUNICATION - Interpersonal

skills – verbal, problem solving and

listening skills in any administrative

role.

• SERVICE - Having a customer

focused approach Skills include

Patience, Attentiveness and a

positive language

• ORGANIZATION - Helping others,

organizing a to do list. Prioritizing

tasks by the deadline for improving

time -management.

• MANAGEMENT-Management skills

to direct others and review others

performance.

I hereby declare that the above-mentioned information is true and I bear the responsibility for the correctness of the above-mentioned particulars Place :

Date : NIMMI ALAKKAI

D ECLARATION

Available upon request

R E F E R ENCE

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P E R S ONAL DOSSIER

Gender : Female

Date of Birth : 09-04-1986

Nationality : Indian

Marital Status : Married

ADMIN ASSISTANT 4 Year

Kalamandalam In Dubai

- Answering and directing phone calls to relevant staff

- Scheduling meetings and appointments

- Taking notes and minutes in meetings

- Ordering and taking stock of office supplies

- Processing and directing mail and incoming packages or deliveries

- Greeting and directing visitors and new staff to the organization

- Writing and issuing emails to teams and departments on behalf of teams or senior staff

- Finding ways to improve administrative processes

• Listening to Music

• Travelling

• Gardening

HOBBIES

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