Support Agent Logistics Coordinator
Resume:
BILL POLON
Port Moresby NCD, ***
E: **********@*****.***
PROFESSIONAL SUMMARY
Enthusiastic Logistics Coordinator Eager to contribute to team success through hard work, attention to detail and excellent organization skills. Clear understanding of procurement and inventory management and training in time & management. Motivated to learn, grow and excel in Supply Chain Management. Skills
Supervision
• Team Building
• Communication
• Team Management
• Relationship Development
• Procurement Expertise
• Document Preparation
• Reporting Knowledge
• Data analysis understanding
• Strategic Planning
• Customer Service
• Process Improvement
• Operational Improvement
• Problem Resolution
Morobe Alluvial Mine Limited – Acting Operation Manager 01/2022- 12/2022
• Resolved problems, improved operations and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Collaborated with team members to achieve target results.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Used coordination and planning skills to achieve results according to schedule.
• Optimized supply levels to keep stock within ideal parameters for expected needs.
• Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
• Identified issues, analysed information and provided solutions to problems. Morobe Alluvial Mine Limited – Logistics Coordinator 03/2021-01/2021
• Managed system support functions to set priorities and service levels expectations.
• Verified accurate account invoicing through collaboration with accounting department.
• Collaborated with each department staff to facilitate smooth materials deliveries.
• Tracked orders and notified each section heads of status or potential delays.
• Liaised between warehouse personnel and each section heads to facilitate accounts and operational needs.
• Built successful project plans covering objectives, resources and staffing to meet schedules. Anitua Construction – Materials Manager
05/2018- 12/2020
• Responsible for managing the project specific onsite logistics plan.
• Overseeing of all Shipping, receiving and inventory organization operation Responsible for receiving onsite materials deliveries, staging and/or stocking and fulfillment of materials delivered.
• Report & manage delivery defects, overages, etc.
• Monitor onsite consumption of materials and report re-order points.
• Manage onsite inventory.
• Works in conjunction with Site Manager and the Project Manager to understand and help manager project Specific Schedules.
• Responsible for daily schedule adherence to ensure accuracy of materials deliveries.
• Liaise effectively with field and office teams in a timely fashion.
• Familiar with a variety of field concepts, practices and procedures
• Supervise and lead the Stores team in effectively distributing materials on site in a timely manner
• Established inventory targets, stock levels and risk mitigation targets and managed flexibility strategy to optimize inventory.
• Drove key performance indicators and continuous improvements throughout logistics and suppler operation
• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Managed distribution network, including logistics, trade compliance and warehouse management
• Built supplier relationships to mitigate risk and establish effective purchasing arrangement with indirect and logistics
• Manage production levels, identified shortages and monitored inventory levels to meet order delivery requirements.
Pacific Manpower – Recruitment Officer
01/2018 – 04/2018
• Worked with recruiting teams and human resources rep to accomplish hiring objectives.
• Operated and maintained application tracking and candidate management systems.
• Coordinated incoming job requisition and application.
• Verified applicant references and employment details.
• Tracked candidates and push for feedback on disqualifications time-to-fill statistics and other variables.
• Hired employees and initiate new hire paperwork process. Digicel Png Ltd – Customer care Technical Support Agent 03/2014 – 12/2015
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Increased customer’s satisfaction by resolving Products and Services issues.
• Handle 25 calls every 40 minutes to address customer inquiries and concerns.
• Resoled networks problems, improved operations and provided exceptional client support.
• Worked with frequent customer to understand needs and provide quality service Accomplishments
• Used Microsoft Access to develop inventory tracking Database
• Achieved 60% inventory reduction by developing and implement optimization methodologies for accounting processes.
• Optimized supply chain infrastructure by assessing and initiating targeted changes to reduce operating cost by 50%.
Education
2011
Diploma: Business Computing
National Polytechnic Institute of Papua New Guinea 2007
Secondary High School
Port Moresby Grammar School
Certification
Time and management training
Diploma in Business Computing
Grade 12 Certificate
Referees:
The following people have agreed to act as my referees; 1. Mr. Tyrrell Maring
Construction Manager
Anitua Construction Lihir
M: 71090365
2. Miss. Martha Kanat
General Manager Cooperate
Morobe Alluvial Mining Ltd
E: ***********@********************.*** / ******.*****@*****.*** M: 7860 8399
3. Brigitta Pondros
Group Chief Executive Officer
Morobe Minerals Holding Limited
E: ***************@********************.*** / *********@*****.*** M: 7427 8056
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