Larry Robins

**** * ****** **. #***

Plano, Texas 75093

Mobile: 972-***-****

adutmf@r.postjobfree.com

WORK EXPERIENCE

Resort Lifestyle Communities, Lincoln, NE

Director of Training – 2016 – present

Nationwide Independent Senior Housing

Provide leadership and direction for the company’s training team and programs.

Design, create and maintain LMS course content and reporting.

Design, create, and maintain all printed training materials.

Create and deliver company-wide presentations.

Create company culture presentations.

New community openings (37 of our 50 were under my leadership).

Maintain online Company Standard of Operations.

Roll out new and updated company initiatives.

Work with IT Developers on new software initiatives to design and create all technical documentation and training.

Support all communities / positions as well as company stakeholders.

Company-wide leadership in culture and team development. Holiday Retirement, Lake Oswego, OR

Sr. Professional Development Specialist 2010-2016

Nationwide Independent Senior Housing

Trainings to include: Community Management, Business Acumen, Dining & Hospitality, Housekeeping, Maintenance, Behavioral Interviewing, CHAIN Customer Service Model, Operations, Sales, Human Resources, Leadership, Conflict Resolution, and Computer Systems.

Partnered with Microsoft to design a custom CRM program to support all sales/revenue. Designed and created the fully illustrated User Guide and training used in the rollout to all communities in the US and Canada.

Culture Driven People Focused Leadership Led

Broadview Security

Dealer Operations Trainer 2009-2010

Home Security – Authorized Dealers

Provide nationwide training for all companies approved for the authorized dealer program.

Train Customer Service, Administration, Sales, and Technical Skills.

Provide Management Leadership for all Authorized Dealers in the Northeast Region which consisted of 39 dealerships across 11 states.

Lead the region from last place to first place in the company. Fedex Kinkos Corporation

Field Trainer 2006-2008

Provide training for new employees on Human Resources, Customer Service, Systems, Sales, and Leadership Skills.

Serve as Sr. Assistant Manager providing oversight for store operational goals.

Additional Skills

Leadership

Strong Communication (written and spoken)

Speaking/Presenting to small and large audiences as well as executive teams

Coaching in both personal and professional settings

ADDIE

EDUCATION

Central State University (now known as University of Central Oklahoma)

Culture Driven People Focused Leadership Led

CERTIFICATIONS

CHT – Certified Hospitality Trainers by American Hotel & Lodging Association

Certified Social Styles Instructor

Predictive Index

Team Performance Model – Drexler/Sibett

DISC

SYSTEMS

Office Suite (Word, Excel, PowerPoint, Publisher, Outlook) Adobe

Photoshop

InDesign

Illustrator

Premier

Audition

Articulate

Storyline

Various LMS

REFERENCES

Provided upon request

Culture Driven People Focused Leadership Led

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