Guidance Counselor Medical Billing
Resume:
Sumter, SC *****
********@*****.***
DR. KATRINA POSTELL
PROFILE
A multifaceted and solutions-focused Business Leader, Counselor, and Educator with diverse leadership roles in counseling and career guidance services in public schools.
Successful business owner providing strategy planning, advanced medical billing, full practice services, real estate investment, and property management services.
AREAS OF EXPERTISE
Business Leadership - Quality-focused in driving best practices and high standards of excellence. Innate skills in building trust shared values, and use of key risk indicators to meet changing operational and business needs in diverse healthcare, real estate, and community services.
Change Leader – Adaptable quick-learner and action-oriented strategist with an entrepreneurial mindset to lead areas of opportunity to mitigate risk and enhance quality and deliver solutions in alignment with strategic priorities.
Communications - Critical-thinking leader with strong interpersonal, communications, and public speaking skills to build rapport and respect with culturally diverse audiences or interact at all levels to optimize success.
Education and Counseling – Leads-by-example academic excel in fostering a culture of motivation, cohesiveness, and accountability to deliver mentoring to students, staff, and parents for career changes, scholarship options, or other courses of action.
PROFESSIONAL EXPERIENCE
HEALTHCARE & REVENUE SOLUTIONS – Manning, SC 2018 – 2020
Chief Executive Officer / Founder
Founder and business owner of advanced billing and practice management services for clients that provides transparent services to eliminate the stress of patient and insurance billing while clients provide quality patient care.
Software Setup – Provide database and clearinghouse setup of medical billing and practice management software for EDI and ERA.
Services – Enter patient demographic data, claims processing and follow-up, denial and appeals management, claims reprocessing, patient invoicing, posting of insurance and patient payments, and monthly reporting.
Continuous Improvements – Proactive in the identification of opportunities to streamline processes to increase efficiency, increase cash flow, and reduce costs.
Client Satisfaction – Actively respond to client requests, provide timely resolution of issues, and acquire maximum reimbursements to ensure client satisfaction and long-term retention.
PRINCE GEORGE’S COUNTY PUBLIC SCHOOLS – Upper Marlboro, MD 2002 – 2017 College & Career Director, Dept. of Counseling & Guidance Services, Suitland High School
Head of the department providing student and staff mentoring throughout the school located in a suburban community near Washington, DC with 2900 students and a staff of 200.
Counseling & Guidance Services – Focus on college and career transition using job search coaching, interest and personality assessments, plus resume writing, interview skills, and leadership to prepare students for success in college and/or the workplace.
oImproved student motivation for college and careers and enhanced student self-esteem with improved study, instruction, and attendance habits
oEncouraged students to take advanced classes, and increased parent involvement by 5% to aid in pursuing a career or college path
oProvided nine new computers in College Career Center that improved student use of the internet by 5% to assist in the pursuit of goals
Scholarships & College Preparation –
oDeveloped Guidance Newsletter and Senior Scholarships with success in raising $12M in scholarships
oManaged the preparation and processing of college, scholarship, and employment applications
oFacilitated a Financial Aid Workshop and SAT Preparation Workshop
oCoordinated College and Career Fairs and Visitations.
oLiaison for Military Recruiters for those pursuing a career in military services
Other Leadership Roles –
oCo-Chair for Crisis Intervention Team – developed disciplinary actions forms to aid in the process
oLiaison for Principal for PTSA Meetings
oRecruiter for Prince George’s County Public Schools
oHands-on leader for successful staff development and professional growth
oActivities – Coordinated Red Ribbon Week activities; field trip to HBCU, field trip to Serena Williams Tennis Match
EDUCATION
Doctorate, Education Administration
Principal & Superintendent Certifications
South Carolina State University
Education Specialist in Administration
Kappa Delta Epsilon Education Honor Society
University of South Carolina
Master of Arts in Counselor Education
Alpha Kappa Mu National Honor Society
South Carolina State University
Bachelor of Science in Business Admin Minor, Computer Science & Mathematics
South Carolina State University
Licensed Life, Accident & Health Insurance Agent – State of South Carolina
PROFESSIONAL AFFILIATION
VP – Alpha Kappa Mu National Honor Society, SCSU
Member – Kappa Delta Epsilon Education Honor Society, USC
Member – Jack & Jill, Savannah Chapter
Member – American Counseling Assn
HHCA – PTF Served as Vice President
Member – South Carolina Yacht Club
AWARDS & RECOGNITION
Appreciation Award for Outstanding Service – State of SC House of Reps, Alex Harvin III
Appreciation Award for Outstanding Service – Kappa Alpha Psi Fraternity
Achieved & Surpassed Closing Rate Goals – Farmers Home Administration
PROFESSIONAL EXPERIENCE
ALP DEVELOPMENT & ASSOCIATES 2005 – 2018
Chief Executive Officer / Founder
Client Services – Hands-on support installations of doors, windows, and roofing for Home Depot and private investors. Human resources i.e. staffing, scheduling, recruitment, wages. Contracts.
DIVERSIFIED INVESTMENTS 2003 - 2019
Chief Executive Officer / Founder/ Real Estate Agent
Business owner and real estate agent providing full-service project and property management services for new construction or renovations of homes and/or commercial units for resale or rentals for low-income housing.
Client Advisory Services – Hands-on support to clients in the purchase, sale, or rental of residential and commercial properties. Advisor for housing market conditions, pricing, and mortgages to develop a competitive market price with property comparisons.
Negotiation & Administrative Services – Facilitator for cost-effective negotiations between buyers and sellers, review of purchase contracts to ensure terms are met. Prepare loyalty contracts, purchase and rental agreements, deeds, and other documents for each transaction. Promote properties with ads, listings, and open houses.
Targeted Clientele – Focus on clients that can invest ~ $500,000 to purchase real estate for resale or rental, long- or short-term purchases to provide rehabilitated homes for low-income housing. Human resources i.e. staffing, scheduling, recruitment, wages.
PRIOR CAREER EXPERIENCE
Guidance Counselor/Admin Intern – Clarendon School District, Summerton, SC
Guidance Counselor/Elementary Teacher – Orangeburg Consolidated School District
Mental Health Counselor – Orangeburg Area Mental Health, Holly Hills, SC
Health Educator – Voorhees Community College, Denmark, SC
CEO/Founder – ALP Community Development & Associates – A non-for-profit business.
Adjunct Professor – South Carolina State University, Orangeburg, SC
LEADERSHIP ROLES
Presenter – 4-H Camps, Aiken, SC
Consultant – Bowman Middle High School, Bowman, SC
Guidance Advisor & Public Relations – Santee Adult Learning Center, Santee, SC
Employment/Personal/Career Counselor – Santee Adult Learning Center, Santee, SC
Trainer – Youth Programs & Family Independence Youth
Presenter – Basic Literacy Education and Programs – Greenville & Santee, SC
International Program Assistant – South Carolina State University, Orangeburg, SC
Den Mother – Cub Scouts Pack 817
Social Action Committee – Campbell A.M.E. Church
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