Administrative Assistant Remote

Professional Experience

Target Corporation Minneapolis, MN

Senior Specialist Oct 2021 - Present

● Gives a branded experience with every contact by listening, showing empathy, and deepening the relationship with guests and vendors, developing loyal and highly satisfied customers, and increasing customer satisfaction ratings

● Achieves loyalty and satisfaction through exceptional service and assistance, earning top quality checks for four months in a row

● Proficient in cross-training by working in several different roles in Marketplace, Shipt Department, Target.com, and Gift Cards to provide other departments with backup support when needed and maintain a pleasant work environment

● Utilizes new technology skills to assist guests with a variety of problems by streamlining data into Salesforce to track and check the progress of cases

● Demonstrates strategic building skills, listens attentively, creatively solves problems, and uses tact to achieve targeted outcomes

● Aids in improving department procedures and organizing and coordinating special projects using functional strategies to help boost the company’s long-term business success and assist retail functions Hoglund Bus Company Monticello, MN

Executive Personal Assistant to the President Jan 2015 – April 2021

● Provided high-level support to the CEO and executive team at a successful full-service bus dealership

● Demonstrated excellent organizational skills while facilitating plans of action, by single-handedly executing over 15 events for 80-100 employees each year, setting up virtual and in-person meetings, and aligning organizational systems to improve office efficiency and optimize workflow

● Reconciled monthly expense reports, ordered supplies, coordinated 8-10 projects simultaneously, and arranged travel and hotel accommodations using leadership and organizational skills to provide administrative support to the president and company

● Acted as a liaison, planned, and assisted in personal matters for the president using great communication, confidentiality, and management skills to ensure day-to-day operations ran smoothly

● Delivered concise verbal and written communications by composing a monthly online newsletter for 850 subscribers, and drafting and curating letters, reports, correspondence, and presentations, keeping staff and external partners informed regularly

Cargill Monticello, MN

Sales and Marketing Administrative Assistant Jan 2007 - April 2014

● Supported the Vice President of Sales and Marketing and assisted 20+ sales employees in a fast-paced environment at a further processing egg facility

● Strategically coordinated and managed a $180,000 budget for an annual 3-day sales meeting event for over 200 guests, including executive leaders, resulting in a $25,000 recovery by identifying cost-saving measures to reduce event expenses

● Oversaw financial affairs and scheduling, including reconciling monthly credit card expenses and managing department travel arrangements to help facilitate planning across several departments

● Maintained relationships with outside vendors and acted as liaison for other executive and sales employees, developing solid relationships built on trust

● Curated and distributed internal and external written communications such as newsletters, letters, presentations, agendas, and emails, that captured and delivered the company’s key messages to all Melonnie Moore

Administrative Assistant

Big Lake, MN 763-***-**** ***********@*****.*** www.linkedin.com/in/***********@*****.***./

Additional Experience

Topline Federal Credit Union Marketing Administrator

● Oversaw project management for the marketing department and reported directly to the Vice President of Marketing and Business Development

● Used leadership skills to execute internal and external public relations activities, company department meetings, events, trade shows, and board meetings to efficiently facilitate business operations Core Competencies

Organizational Skills, Detail-Oriented, Problem Solving/Critical Thinking Skills, Interpersonal, Verbal, & Written Communication Skills, Calendar Management, Event Planning, Project Management, Travel Coordinating, Expense Reporting, Scheduling, Customer Service

Technical Skills

Salesforce, Base 24, IEX & EEM Nice, Microsoft 365, Avaya, Axiom, My Time, Slack, Zoom, Canva, Concur Education/Certifications

High School Diploma, Columbia Heights High School

Management Skills for Administrative Professionals Certification, AMA Managing Multiple Projects, Objectives, and Deadlines, SkillPath Comprehensive Beginner's Guide to HR, Udemy 2021

Exceptional Assistant, Udemy 2021

Slack Certificate, Udemy 2021

Zoom Certificate, Udemy 2021

Foundation Training, Target Corporation 2021

Awards

2016 Hoglund’s Hero Award, 2012 & 2013 Cargill’s Quality Achiever Award

Contact this candidate