Supply Chain Manager

Enabling the achievement of full business potential through logistics and supply chain manage- ment.

Highly resourceful and performance-driven professional with nine and a half years of experience devising and implementing continuous process improvements and strategic initiatives to increase efficiency, streamline operations, and minimize overall expenses. Proven record of success building, coaching, and empowering cross-functional teams to accomplish large-scale projects and service delivery metrics. Adept at identifying and isolating business challenges, as well as executing the right ac- tion plans to support business objectives. Capable of prioritizing and managing multitask jobs within stringent deadlines. Demonstrated excellent organizational, interpersonal, and communication skills distinctively committed to establishing and strengthening strategic relationships with key stakeholders, customers, and suppliers. Well versed with multiple ERP, MRP and SAP systems such as Lawson, ARC Helios, EPIC, Qsight, PeopleSoft, OneLink, Smartsheet and Tableau. Areas of Expertise

● Recognized for increasing operational efficiency by creating training documents and implementing Lean processes.

● Performed periodic cycle counts that optimized inventory accuracy from 25% to 90%.

● Credited with overseeing physical inventory for 4000+ SKUs across the asset value of 4.7 million and expensed loca- tions.

● Led, coached, managed, and empowered a high-performing team of 40 employees consisting of 5 supervisors to drive overall logistical operations.

Macy’s, Santa Clara, CA Dec 2022 to Present

Manager

Damanjit Kaur aduthn@r.postjobfree.com • linkedin.com/in/damanjit-kaur-8909511ba/

• 510-***-****

• Strategic Planning & Execution

• Supply Chain Management

• Lean & Quality/Process Improvement

• Purchasing & Invoicing

• SKU Management & Best Practices

• Category Management

• Cost Containment & Reduction

• Inventory Accuracy & Management

• Root Cause Analysis

• Regulatory Compliance

• Performance Optimization

• Team Building & Leadership

• Training & Development

• Cross-functional Collaboration

• Issues & Problem Resolution

Notable Career Accomplish-

ments

Professional Experience

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Leading team at Macy’s towards meeting daily metrics to drive sales, improve customer experience and create a healthy work environment.

Kaiser Permanente, San Jose, CA Jul 2022 to Nov 2022 Manager, Supply Chain

Assume key accountability for managing all aspects of Supply Chain, including supplies, linen, shipping and receiving - all dock related roles and mail services to support the following locations: operating rooms, ambulatory surgery center, Cath lab, in- terventional radiology emergency department, all hospital floors, sterile processing, all clinics and offsite locations in San Jose, nutritional services, inpatient and outpatient pharmacy, injection & allergy clinic, OB/GYN, family health center, MCH (Mother Child Health), EKG, telemetry, neuroscience, audiology, security, health administration, sleep clinic, and medical offices. Mod- ernize end-to-end shipping and receiving processes to increase dependability, while verifying shipments using Pack Track. Conduct time studies leading to streamlined routes using lean methods. Served as a member of the local product council team.

● Led 4 inventory control coordinators with day-to-day responsibilities encompassing purchasing, category manage- ment, and inventory management for all San Jose Kaiser locations.

● Increased inventory accuracy and reliability by teaching team methodology for risk assessment, forecasting cyclical demand, root cause, and gap analysis.

● Led team with focus on change management via daily metrics leading to meaningful and impactful progress.

● Designed and implemented process improvement initiatives. Metrics to measure progress in partnership with key stakeholders to apply data driven decision making to day-to-day activities and to drive greater process efficiency.

● Implemented structure to optimize space for staging and supply planning.

● Reviewed data quarterly to improve supply planning by analyzing fast and slow moving product to work towards inventory optimization tied in with off-cycle reporting to business stakeholders.

● Reviewed daily purchase orders to asses and mitigate supply availability and inventory risks.

● Leading the team to manage end-to-end supply chain supply and demand planning for all categories.

● Identified, implemented, track planning and inventory related KPIs.

● Supported the NPI launches and participate in product life-cycle management.

● Mitigating day to day escalations from internal and external stakeholders.

● Lead cross-functional discussion with key stakeholders to explore areas of opportunity and collaborate for resolu- tion.

Stanford Health Care, Palo Alto, CA Jan 2014 to Jul 2022 Assistant Manager, Supply Chain, Nov 2021 to Jul 2022 Assisted with day-to-day supply chain tasks, including sourcing and purchasing materials and supplies in support of the main operating room, ambulatory surgery center consisting of 59 operating rooms.

● Created structure for 4 supervisors and 6 inventory control coordinators.

● Forecast and optimize supply need for 59 operating rooms from basic surgery supplies to complex robotic cases. Surgical Materials Supervisor, Supply Chain, Jan 2020 to Nov 2021 Standardized day-to-day supply chain processes through lean initiatives and metrics. Provided strategic direction and subject matter expertise to the front-line team focusing on enhancing overall performance. Designed and developed a streamlined process to implement and audit procedures for safety stock, overstock, and daily deliveries. Ensured continuous process im- provement through lean quality improvement techniques and problem-solving processes. Built and strengthened strong working relationships with all stakeholders.

● Created process and built SOP to efficiently reduce cost and waste by re-selling expired/close to expiration date, surplus stock back to vendors.

● Reduced 30% in transport time for front-line team by utilizing TUGs (transportation robots).

● Decreased patient safety risk as well as waste by deploying the lean expiration process (Kamishibai) for the asset and expensed inventory locations.

● Optimized operating rooms by increasing the fill rate from 1.68% to 100% prior to go live. Inventory Control Coordinator Supervisor, Supply Chain, Jan 2018 to Dec 2019 Created a work list for inventory control coordinators based on time studies and areas of responsibility in order to standard- ize day-to-day activities. Performed demand planning, inventory management, and PAR optimization for expensed locations. Facilitated inventory control coordinators with appropriate training and SOPs. Set up and maintained sufficient inventory levels and lead time to ensure alignment with business requirements, while collaborating with the manufacturing department.

● Supported the opening of the new hospital from a supply chain perspective.

● Identified areas of improvement for interventional platform and created process for IP to obtain special Gastro-je- junostomy tubes increasing supply reliability.

● Streamlined workflows by pairing two unique ERP systems (Qsight and Lawson) and creating SOPs for QSight and Lawson for the team.

● Created initial PAR Builds and expiration process (Kamishibai) for Cath lab and Interventional Radiology expensed locations.

● Created process and SOP to collect data to capture defective and unacceptable goods and services to ensure com- pliance with contractual obligations and assessment as needed. Stanford Health Care - Inventory Control Coordinator & Surgical Materials Assistant (Apr 2014 to Dec 2018) Stanford Health Care & Surgery Center of Fremont - Sterile Processing Technician (Jan 2013 to Mar 2014) Unit- ed College - Nursing Student - Lincoln Glen Manor for Senior & Masonic nursing (Jan 2010 to Dec 2013) Computer Sales Associate (Jan 2010 to Jan 2012) Fry’s Electronics BS in Psychology California Coast University, Santa Ana, CA Six Sigma Certification Villanova University, Villanova, PA Sterile Processing Technician Certification (CBSPD) – Certified Sterile Processing and Distribution Basic Life Support (BLS) Certification

Additional Experi-

ence

Education and

Certifications

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