Andy Tran

*** ** ***** **. 206-***-****

Burien, WA 98166 aduth1@r.postjobfree.com

Experience

September 2022 - Current

Exxon Mobile, Burien - Convenience Store Clerk

•Operating a cash register, documenting and calculating transactions in a swift and timely manner.

•Maintaining a clean, organized and well stocked establishment through sweeping, mopping, vacuuming, stocking and organizing, and removing garbage and clutter.

•Quickly and accurately typing customer information in order to send money to Central America through Sigue.

•Welcoming and assisting customers with a positive attitude to ensure customers leave satisfied and returning in the future.

•Training new workers with much patience, support, and empathy, to create maximum potential and competent employees.

April 2022 - September

Melee, West Seattle - Door-to-Door Sales Representative

•Sold CenturyLink services such as Fiber Optics and TV channels and streaming services

•Evaluated and persuaded prospective clients to impulsively purchase services at their homes

•Displayed superior knowledge in products and services while also prioritizing customer's interests in order to maintain trust and build personal relationships

•Followed up with phone calls, texts, or emails to ensure smooth installation, customer satisfaction, and/or present more potential services/products

•Helped with training new representatives by adapting to the individual's learning style, listening to their concerns, and reaching a common ground, while maintaining morale

December 2020 - February 2022

Dominos, White Center - Delivery Expert

•Confirmed orders before leaving establishment, reassuring the correct route and punctuality to guarantee consistent customer satisfaction

•Ensured dining floor was up to standards and kept stockroom well organized, easy to access, and fresh as shipments vary in quality and quantity

•When not on route, tasks included assisting team members with the productivity and flow of the establishment, sanitized work stations, and completed any other tasks as seen fit by management and store standards in a timely manner

January 2019 - January 2021

Fred Meyer, Burien - Person In Charge, Cashier, Customer Service Clerk

•Efficiently helped customers at service desk by entering data and information quickly and accurately in order to pay bills, send money to other states/countries, cash checks/lottery tickets, or process refunds

•Great amount of patience with a wide variety of customers and fellow staff members in order to assist

•Provided quick and efficient service to ensure customers leave the store hastily and satisfied

•Managed and assisted fellow cashiers to guarantee consistent and smooth flow of customer traffic

Skills

•Proficient in Vietnamese and some Spanish and German

•Learns new concepts and roles quickly, while utilizing available resources in order to master them.

•Adores technology, self taught building and fixing computers and phones, while also enjoying the knowledge of how things function inside and out.

•Self taught proficiency in coding and operating Microsoft Office software.

•Able to manage tasks in compliance with company policies and operating procedures

•Enjoys being outgoing and cooperating with other people to ensure great morale, communication, and building relationships.

References

•Mark Pizzelanti, Melee, Head of Human Resources 908-***-****

•Johnny Sibley, Dominos, General Store Manager 206-***-****

•Robert Hall, Fred Meyer, Front End Assistant Manager 206-***-****

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