LENA SIMMONS
Goodwater, AL *****
***************@*****.***
SUMMARY
Compassionate and motivated to positively impact program operations and participant success with
diligent support. Well-trained with dedication to continuously enhancing strategies and optimizing
assistance. Highly organized and hardworking with strong attention to detail.
SKILLS
e Interdisciplinary teamwork ¢ Communication
e Program coordination e First Aid/CPR
e Patient relationship management e Customer service
e Document management ¢ Good work ethic
EXPERIENCE
GOODWATER HEALTHCARE CENTER
Goodwater, AL
Social Services Designee 09/2005 to Current
Admissions, discharge planning, data entry, scheduling, customer service, purchasing, resident
counseling, in services (abuse and resident rights), department head, management, MDS, transporting,
care plans, problem solving, behavioral management, charting, HIPPA, Privacy Act, grievances,
assisting (podiatrist, dentist, ophthalmologist, psychiatrist) pet therapy, field trips, etc.
LINEVILLE HEALTH & REHAB
Lineville, AL
Financial Assistant 05/1997 to 04/2005
Payroll, customer service, trust accounts, medical records, data entry, collections, deposits, accounts
payables, accounts receivables, health insurance, workman’s compensation, assisting with billing,
bookkeeping, filing, purchasing, etc.
EDUCATION AND TRAD IG
PSYCHOLOGY/SOCIAL WORK 11/2017
Stratford Career Institute, Saint Albans, VT
e Completed professional development in psychology.
MEDICAL BILLING 01/1997
At Home Professions
¢ Completed professional development in medical billing, HCFA, Medicaid, Medicare, BS/BS,
ICD-9-CM, CPT, Follow-up, Appeals and Data Entry.
HIGH SCHOOL DIPLOMA 05/1990
Bibb Graves High School, Millerville, AL