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Administrative Manager Customer Service

Location:
Spring Lake, NC
Posted:
January 20, 2023

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Resume:

SK

SHELLI KELLY

adutdc@r.postjobfree.com 910-***-**** Candor, North Carolina 27229

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Proficient at communication skills

Customer Service

Project management

Teamwork

Work ethic

Attention to detail

Time management

All south Flooring Charlotte, NC

Administrative Manager

04/2016 - 01/2023

Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.

Coordinated and conducted classes to teach procedures to new staff members.

Oversaw complex office support, managing records database and organizing contracts.

Monitored office supplies to replenish needed inventory before depletion. Monitored office inventory to maintain supply levels. Organized and maintained documents, files and records. Managed purchase requisitions and approvals for all department equipment and supplies.

Worked with management team to improve workflows and eliminate unnecessary tasks.

CMH Flooring Products Wadesboro, NC

Purchasing Manager

06/1994 - 04/2016

Organized and prioritized projects.

Reviewed supply levels and aging inventory to forecast purchasing needs. Facilitated streamlined purchasing and resource availability through monitoring and oversight of company inventory.

Obtained quotes from various suppliers to determine most cost-effective purchasing options.

Negotiated contracts with outside providers to minimize costs to company and customers.

Sourced new vendors for purchasing needs.

Maintained appropriate inventory levels to meet personnel and corporate needs.

Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.

Identified dead inventory and created solutions for excess liquidation Summary

Skills

Experience

through creative inventory management solutions.

Verified purchase requisitions by comparing items requested to master list. Tracked and approved procurement plans and inventory levels. Anson County Schools Wadesboro, NC

Educator

05/1994 - 07/1995

Prepared and graded subject tests for students.

Improved student participation in classroom through integration of creative role-playing exercises.

Planned classroom activities to enable students to work independently, in small groups and in large groups.

Met with parents and guardians to discuss students' progress and areas requiring improvement.

Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.

Created lesson plans and chose supporting materials to promote positive learning experiences.

Designed curriculum, lesson plans and instructional materials for classroom teaching.

Led students through safety procedures for active shooter and fire drills. Held conferences with parents to address questions, discuss academic progress and encourage learning goals.

Conquered challenges of working with highly diverse student population to attain exceptional student achievement.

North Carolina State University Raleigh, NC

Bachelor of Science in Animal Sciences

12/1992

UNC Charlotte Charlotte

Some College (No Degree) in Education of Individuals in Middle School Special Education Programs Education and Training



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