Appointment Setter Data Entry
Resume:
Vitalia Jaramillo
Albuquerque, NM *****
***************@*****.***
Willing to relocate: Anywhere
Work Experience
Customer Service Representative/Sales Associate, Front Desk Clerk, Delivery Driver
Balloons&Blooms 6th Street gallery - Albuquerque, NM August 1998 to March 2020
Employment at this establishment ranged from part time and seasonally throughout the many years until covid -19 struck the workforce industry effecting employees work schedules and routines. Substitute Teacher K-12, Paraprofessional Extreme B & D Level Special Education, BookRoom & WorkRoom Manager, Character Counts Roadrunner Store Manager, Parent Liason, Scheduler/Appointment Setter Albuquerque Public Schools (APS) - Albuquerque, NM June 2006 to March 2014
Education
High school diploma in General Studies
Albuquerque High School - Albuquerque, NM
August 1998 to November 2001
High school diploma in General Studies
Albuquerque High School - Albuquerque, NM
August 1998 to November 2001
High school diploma
Skills
• Upselling
• Customer Service
• Medical terminology
• HIPAA
• Patient Care
• Special Education
• Guest Services
• Personal Assistant Experience
• Experience Administering Injections
• Delivery Driver Experience
• Teaching
• Typing
• Microsoft Excel
• Word processing
• Data entry
• Administrative Experience
• Clerical Experience
• Proofreading
• Documentation review
• Microsoft Office
• Customer support
• Google Docs
• Insurance Verification
• Data collection
• Data collection
• Google Suite
• Hospitality
• Recruiting
• Front Desk
• Sales
• Organizational Skills
• Computer Skills
• Communication Skills
• Microsoft Powerpoint
• Medical Billing
• Leadership
Certifications and Licenses
executive assistant skills
June 2020 to Present
certification # 194*-********
Nursing Studies Patient Care and Hygiene
June 2020 to Present
Certification # 135*-********
Child Development I & II
August 2006 to Present
Early Childhood Development
March 2006 to Present
Assessments
Call center customer service — Highly Proficient
April 2021
Applying customer service skills in a call center setting Full results: Highly Proficient
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Data entry: Attention to detail — Proficient
April 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Data entry: Accuracy — Highly Proficient
April 2021
Entering data quickly and accurately
Full results: Highly Proficient
Call center customer service — Familiar
August 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Case management & social work — Proficient
November 2021
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Scheduling — Familiar
November 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Verbal communication — Proficient
November 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Written communication — Familiar
November 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Work style: Conscientiousness — Proficient
November 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Recruiting — Familiar
November 2021
Managing the candidate sourcing and selection process Full results: Familiar
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Management & leadership skills: Impact & influence — Familiar November 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Attention to detail — Completed
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer service — Completed
March 2021
Identifying and resolving common customer issues
Full results: Completed
Scheduling — Proficient
November 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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