Sahuarita, AZ ***** 520-***-**** adutb9@r.postjobfree.com

KIMBERLY FALQUEZ

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. PROFESSIONAL

SUMMARY

SKILLS Staff Recruitment and

Hiring

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● Sales Support

Business Relationship

Management

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Management of Financial

Resources

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● Prioritizing and Planning

● Proactive and Focused

● Social Perceptiveness

Adaptable to Changing

Conditions

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Problem Anticipation and

Resolution

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● Intuit QuickBooks

Employee Training

Oversight

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● Lender Relationships

Business Policies and

Procedures

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FINANCE MANAGER 01/2016 to Current

Southern Arizona Eldercare, Green Valley, Az

911 DISPATCHER 06/2007 to 03/2015

Pima County Sheriff's Department, Tucson, Az

WORK HISTORY

Trained new and existing staff members in various financial procedures to prepare for job requirements.

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● Created organizational structures to improve accounting and finance functions.

● Increased revenue by assisting with operations management, sales and marketing efforts.

● Protected company assets with strategic risk management approaches.

● Created documents to display financial reports and data using Microsoft Office.

● Audited, balanced and reconciled payroll.

Evaluated competitor data and statistics to develop business investment strategy and drive growth.

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● Identified and capitalized on community business opportunities with effective networking. Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official police units while tracking data in real-time environments.

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Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

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● Answered calls from automatic routing system and took basic information from callers. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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● Carried out day-day-day duties accurately and efficiently.

● Demonstrated respect, friendliness and willingness to help wherever needed. SECURITY FORCES PERSONNEL 11/2003 to 05/2006

United States Air Force, Tucson, Az

Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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● Maintained energy and enthusiasm in fast-paced environment.

● Proved successful working within tight deadlines and fast-paced atmosphere.

● Used critical thinking to break down problems, evaluate solutions and make decisions. Offered friendly and efficient service to customers, handled challenging situations with ease.

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● Worked flexible hours; night, weekend, and holiday shifts.

● Read system maps and caller information, and documented details in system. Relayed latest information to first responders via electronic means, telephone calls and radio responses.

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● Routed calls to police, fire and ambulance service to meet individual call needs.

● Patrolled grounds to monitor status and safety of premises. Remained calm and alert especially during emergency situations to maintain order and confidence in authority.

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● Led, managed and performed force protection duties to protect personnel and resources. Maneuvered communications vehicles, intrusion detection equipment and other special- purpose equipment to facilitate operations.

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Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.

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● Operated and maintained sophisticated communications equipment. Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.

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Pima Community College, Tucson, Az

No Degree, Accounting

Bellefontaine High School, Bellefontaine, OH

High School Diploma, 06/2003

EDUCATION

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