Data Entry Office Assistant
Resume:
TAMMIE ROBINSON
*** ***** *** ******, ******, AL 36863
******.************@*****.***
EDUCATION KINGSBOROUGH COMMUNITY COLLEGE – BROOKLYN, NY
Associates Degree in Liberal Arts – August, 2009
SKILLS Knowledge of Microsoft Office Suite, Peoplesoft, Campus Logic, Zoom, Central Processing System
EXPERIENCE
KINGSBOROUGH COMMUNITY COLLEGE – BROOKLYN, NY, 4/2001 – 8/2022
FINANCIAL AID OFFICE ASSISTANT
Reviewed Free Application for Federal Student Aid (FAFSA) and New York State Tuition Assistance Program (TAP) applications to determine student’s financial aid eligibility
Verified selected students and processed corrections through Peoplesoft or Central Processing System (CPS)
Provided financial aid information to students and parents regarding programs, application procedures, availability of funds, procedures for applying, and disbursement of funds
Assisted students with completing FAFSA and verification forms
Reviewed appeals and requests for special condition consideration
Responded to and/or directed student financial aid inquiries in person or via telephone and email
Contacted students with debit balances to ensure they are well informed and, if necessary, assisted students and families with the necessary financial planning required in helping meet their financial responsibilities to the University
Attended financial aid workshops, meetings, training and national conferences to stay up to date with current policies and regulations
Liaised between the Financial Aid office and various departments within the college
KINGSBOROUGH COMMUNITY COLLEGE – BROOKLYN, NY, 6/2000 – 4/2019
TESTING OFFICE ASSISTANT
Provided students with information and made appropriate referrals during college registration periods
Proctored and packaged CUNY ACT/COMPASS initial, final, non-matriculation, CUNY Proficiency Exams (CPE) and Access-Ability Services exams.
Performed heavy data entry of freshmen and transfer students’ Freshmen Assessment scores onto SIMS, SKAT and CUNY 1st database.
Quoted CUNY ACT/COMPASS scores to fellow CUNY colleges and advisors
Assisted students with their testing concerns regarding missed exam date or remove exam stops.
Controlled and packaged teachers’ evaluation.
Maintained secured exam file.
Typed and emailed testing schedules, correspondences and reports.
Prepared, distributed, and collected students’ faculty evaluations.
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